In This Review
Is Empire Auto Transport Services a Legitimate Business?
Authority, Licensing & FMCSA Compliance
MC Number
MC-439475
USDOT Number
2229699
Years Operating
15 years
EMPIRE AUTO TRANSPORT SERVICES INC holds active FMCSA operating authority, under MC MC-439475 / USDOT 2229699. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) were all reachable and functioning at time of audit. The company has operated for 15 years, and its public profile is complete.
Verify FMCSA Record ↗Empire Auto Transport Services Reviews & Reputation
What real customers are saying across platforms
4.2★
170 reviews
BBB
A
Across review platforms, EMPIRE AUTO TRANSPORT SERVICES INC shows 4.2★ on Google (170 reviews), 4.6★ on Transport Reviews (56 reviews), 4.5★ on Trustpilot, 4.4★ on ConsumerAffairs. Review activity is fresh, and sentiment is strong across platforms. BBB status is listed as A, with a low complaint signal. Overall complaint severity in this audit is rated low.
Customer Experience
Communication, pickup, delivery and issue resolution
Customer accounts describe communication as strong and price honesty as strong. Pickup experiences run strong, and delivery experiences run strong. Problem handling is described as strong, and reports on whether customers would use EMPIRE AUTO TRANSPORT SERVICES INC again are strong.
Empire Auto Transport Services Pricing
Cost, value, and price consistency
Pricing Style
Budget
Price-Change Risk
Low
Best For
Standard Open
EMPIRE AUTO TRANSPORT SERVICES INC positions itself as a budget option. Consistency between quoted and final price is high, with low risk of price-change complaints. Customers generally describe the value as high. Binding transparent rate policy.
Routes & Service Coverage
Geographic reach and transport types offered
Coverage on common shipping lanes is rated strong, with high confidence in route relevance. Best suited for open transport, enclosed transport, luxury or high-value vehicles, inoperable vehicles.
Brand Transparency & Online Presence
Website quality, review handling, and trust signals
Website and brand presentation come across as strong, with strong handling of public reviews and strong service transparency. Overall trust feel from this audit is strong.
Final Verdict
Our full audit conclusion
This audit gives Empire Auto Transport Services a score of 71/100 — Good Option. We recommend using this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..
Recommendation: We recommend this broker.
✓ What's Working
- ●Active FMCSA Authority
- ●Strong Customer Reviews
⚠ Watch Out For
- ●FMCSA authority not confirmed active
- ●None
- ●None
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Empire Auto Transport Services
71/100 · Good Option
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