The Platform
Independent audits.
No commissions. No bias.
Verify Car Carrier publishes independent broker audits built on federal records and review evidence. Featured monitored-partner relationships are labeled prominently and never change an independent score.
What we are
What Verify Car Carrier does
An independent audit directory
We investigate auto transport brokers using FMCSA federal records and verified third-party review data, then publish a structured score and written verdict for each. Every broker is held to the same standard.
A free public resource
Every audit, every score, and every verdict is publicly accessible at no cost. We do not charge brokers to appear, and we do not charge consumers to read.
A referral bridge — not a booking platform
When you find a broker you want to contact, we pass your shipment details directly to them. We do not arrange transport, hold your payment, or take a cut of the transaction.
A transparent monitored-partner program
Some brokers receive clearly labeled featured visibility and use a separate 1–5 star Verify Car Carrier Trust Score calculated only from approved customer reviews submitted on this platform. For referred customers, we monitor the experience from quote response through delivery and issue resolution.
What we are not
- —A carrier — we do not own trucks or move vehicles
- —A marketplace — brokers cannot pay to rank higher
- —A booking platform — we do not process payments or contracts
- —Affiliated with FMCSA, BBB, or any broker listed
- —A pay-for-score service — featured placement never purchases an audit score
The Audit Process
How every broker is investigated
Every audit follows the same six-step process. No broker gets a shorter or easier review. The process is identical whether the broker scores 20 or 97.
FMCSA record pull
We start with the broker's FMCSA SAFER record — verifying active authority status, MC number, USDOT number, insurance filings, and years in business. A broker without current, active authority fails immediately.
Cross-platform review analysis
We collect review data from Google, Trustpilot, BBB, Transport Reviews, ConsumerAffairs, Yelp, and Sitejabber. We look at rating averages, total volume, recency trends, and cross-platform consistency — not just the highest score.
Review text analysis
Star averages hide patterns. We read through review text to identify recurring issues — unreturned calls, last-minute carrier swaps, price changes after pickup, delayed deliveries. Recurring complaints in any category trigger a flag.
Pricing integrity check
Auto transport is notorious for low initial quotes that inflate before delivery. We look for documented bait-and-switch incidents in reviews and complaint records. Brokers with a pattern of price changes receive a red flag regardless of their total score.
Score calculation
Each broker is scored out of 100 across six weighted categories: Legitimacy (20 pts), Reputation (25 pts), Customer Experience (20 pts), Pricing (15 pts), Route & Service Fit (10 pts), and Brand & Transparency (10 pts).
Written verdict
Every broker receives a written audit conclusion — a plain-language summary of what the data shows, what the broker does well, what to watch out for, and whether we recommend using them. The verdict is published with an audit date.
Reading a Profile
How to read a broker audit
Every broker profile follows the same structure. Here is what each section means.
Trust Score
The number out of 100 at the top of every profile. 90+ is Top Recommended. Below 50 is Do Not Recommend. Read the full audit — the number is a starting point, not the whole story.
Tier badge
The colored label next to the score (Top Recommended, Strong Option, Use with Caution, etc.) translates the number into a plain recommendation. Green = we recommend. Amber = proceed carefully. Red = do not use.
What's Working / Watch Out For
Two short bullet lists that summarize the strongest positives and the most important concerns for that broker specifically — not generic caveats, but findings from that broker's actual data.
Score Breakdown
A sidebar showing how the broker performed across each of the six scoring categories. Useful for spotting a broker that scores well overall but has a specific weakness — like strong reputation but poor pricing consistency.
Quick Facts
Legal name, MC number, USDOT number, years in business, primary state, BBB rating, Google rating, and pricing style. All pulled from public records.
Audit date
Every profile shows when the audit was conducted. Scores are not evergreen — a broker's situation can change. Check the date and verify current FMCSA status before booking.
Getting Matched
How the referral process works
When you find a broker you want to contact, Verify Car Carrier passes your details along — nothing more.
You pick the broker
Browse the directory or use the Best For tool. Read the audit, check the score, decide which broker you want to contact. You choose — we do not choose for you.
Submit your details
Fill out your pickup/delivery ZIP, vehicle info, and preferred dates on that broker's page. No account required.
Only that broker receives your inquiry
Your information is sent to exactly one broker — the one you selected. We do not sell your details to multiple brokers. You will not receive calls from five different companies.
The broker contacts you
That broker reaches out directly with a quote. The transaction is between you and them — Verify Car Carrier is not the broker, carrier, or payment processor.
Verify Car Carrier does not receive any portion of the transport fee. Featured Monitored Partners may pay a fixed promotional fee for clearly labeled visibility.
After You Submit
What happens after your inquiry is sent
Verify Car Carrier does not disappear after you submit. For monitored-partner referrals, our team records progress from inquiry through delivery and issue resolution.
Phone number collected at submission
The quote form asks for your US phone number. We use it only for shipment support — never for marketing, never shared with any other broker.
Confirmation text sent immediately
As soon as your inquiry is submitted, you receive a text confirming the broker has received your details. The broker typically responds within 10 to 30 minutes during business hours.
Follow-up check-in after 1–2 days
Our support team texts you to ask whether the broker reached out and whether you decided to book. No pressure — we just want to know the outcome.
If you booked — post-delivery follow-up
Once your vehicle is delivered, we follow up to ask how the experience went and invite you to leave a comment on the broker's profile. Your feedback becomes part of the verified review record for that broker.
If you did not book — we ask why
Declined to book? We ask what happened — broker didn't respond, quote was too high, switched to a different broker. Every reason is logged and factored into the broker's monthly profile update.
Your phone number is used exclusively for shipment support. It is never sold, never shared with other brokers, and never used for marketing.
Questions
Frequently asked questions
Will multiple brokers contact me after I submit a request?
No. When you submit a quote request on Verify Car Carrier, your information goes to exactly one broker — the one you selected from the directory. We are not a lead aggregator. We do not sell your contact details to multiple brokers or share your inquiry with anyone other than the broker you chose.
Do brokers pay to appear on Verify Car Carrier?
Organic directory listings and 100-point audit scores cannot be purchased. Featured Monitored Partners use a separate 1–5 star Verify Car Carrier Trust Score calculated only from approved customer reviews submitted on this platform. Featured placement does not influence that score or customer feedback.
How is Verify Car Carrier different from review sites like Trustpilot or Google?
Review sites aggregate what consumers submit. We conduct structured audits — pulling federal records, analyzing cross-platform review patterns, and applying a weighted scoring framework. A broker can have a high Trustpilot score and still score poorly with us if their FMCSA record or pricing patterns raise concerns.
What happens when I submit a quote request?
Your shipment details are sent directly to the broker you selected. You will receive a confirmation, and our support team can follow up about broker response and shipment progress. For a Featured Monitored Partner, the lead is marked for monitoring from quote response through delivery and issue resolution. Verify Car Carrier does not arrange transport or become a party to the shipment agreement.
Can a broker ask you to change or remove their score?
No. Brokers can contact us to flag a factual error — if an MC number changed or a BBB rating was updated — and we will re-audit and publish the corrected data. They cannot request a higher score, remove their listing, or suppress a negative verdict.
How often are audits updated?
Each profile shows its audit date. We re-audit brokers periodically — particularly when review data changes significantly or when we receive a credible report of a major change in operations. We do not guarantee real-time accuracy; always verify current FMCSA authority before booking.
Are customer reviews on Verify Car Carrier verified?
Reviews left directly on Verify Car Carrier profiles can include an optional order number, masked to the last four digits, to indicate a verified shipment. The review data used in independent scoring comes from independently operated platforms such as Google, Trustpilot, and BBB.
Why do you publish brokers you don't recommend?
Because consumers search for those brokers by name and deserve accurate information. A directory that only lists recommended brokers is incomplete — and potentially deceptive if someone searches for a broker with a troubled record and finds nothing.
Ready to use the directory?
Browse 4,948+ audited brokers
Every broker has been scored using the same process described above. Filter by trust tier, read the audit, and submit your shipment details.