Verify Car Carrier
Do Not Recommend

James A Long

Legal entity: JAMES A LONG

Do Not Recommend — best for luxury moves, premium pricing

This audit gives James A Long a score of 5/100 — Do Not Recommend. We do not currently recommend this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..

Last updated: August 2026 · Auditor: VerifyCarCarrier.com · MC MC-618164 · USDOT 1682249

Interested in this broker?

Submit your shipment details and we'll refer your inquiry directly to James A Long.

Get Matched →

In This Review

  1. 1.Is It Legitimate? Authority & Compliance
  2. 2.Reviews & Reputation
  3. 3.Customer Experience
  4. 4.Pricing Analysis
  5. 5.Routes & Service Coverage
  6. 6.Brand Transparency
  7. 7.Final Verdict & Pros/Cons
1

Is James A Long a Legitimate Business?

Authority, Licensing & FMCSA Compliance

MC Number

MC-618164

USDOT Number

1682249

Years Operating

19 years

JAMES A LONG does not currently show active FMCSA operating authority, under MC MC-618164 / USDOT 1682249. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) had at least one channel that failed to respond at time of audit. The company has operated for 19 years, and its public profile is complete.

Verify FMCSA Record ↗
2

James A Long Reviews & Reputation

What real customers are saying across platforms

Ratings recorded in the audit

Google

3.3★

8 reviews

BBB

F

Across review platforms, JAMES A LONG shows 3.3★ on Google (8 reviews), 2.8★ on Transport Reviews, 3.1★ on Trustpilot, 2.8★ on ConsumerAffairs. Review activity is stale, and sentiment is weak across platforms. BBB status is listed as F, with a high complaint signal. Overall complaint severity in this audit is rated high.

3

Customer Experience

Communication, pickup, delivery and issue resolution

Customer accounts describe communication as weak and price honesty as weak. Pickup experiences run weak, and delivery experiences run weak. Problem handling is described as weak, and reports on whether customers would use JAMES A LONG again are weak.

4

James A Long Pricing

Cost, value, and price consistency

Pricing Style

Premium

Price-Change Risk

High

Best For

Luxury

JAMES A LONG positions itself as a premium option. Consistency between quoted and final price is low, with high risk of price-change complaints. Customers generally describe the value as medium. Dynamic market rate estimate.

5

Routes & Service Coverage

Geographic reach and transport types offered

Transport Types Audited

✕Open TransportWeak
✓EnclosedStrong
~Urgent PickupMixed
✓Luxury / ClassicStrong
~Inoperable CarsMixed

Coverage on common shipping lanes is rated weak, with low confidence in route relevance. Best suited for enclosed transport, luxury or high-value vehicles. Weaker fit for open transport.

6

Brand Transparency & Online Presence

Website quality, review handling, and trust signals

Website and brand presentation come across as weak, with mixed handling of public reviews and mixed service transparency. Overall trust feel from this audit is weak.

7

Final Verdict

Our full audit conclusion

Do Not Recommend
5/100

This audit gives James A Long a score of 5/100 — Do Not Recommend. We do not currently recommend this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..

Recommendation: We do not recommend this broker.

✓ What's Working

  • ●Established Brand History
  • ●National Route Coverage

⚠ Watch Out For

  • ●FMCSA authority not confirmed active
  • ●Inactive FMCSA Operating Status
  • ●Moderate Pricing Variability

Ready to ship?

Get matched with James A Long

Submit your shipment details and we'll forward your inquiry directly to this broker. Free referral — Verify Car Carrier doesn't arrange transport or take payment.

Get Matched →

James A Long

5/100 · Do Not Recommend

Get Matched →

Sources

FMCSA SAFER record
← Back to directory

Customer reviews of James A Long

Shipped with this broker? Add your own experience for other readers. Reviews are checked before they appear or affect the rating.

Loading reviews…

Your rating *

Only the last 4 digits are stored and shown publicly. Never share full payment info here.

Supporting files (optional)

Up to 5 files per category, 10 MB each. Contracts and BOLs are kept as private verification evidence; shipment photos may appear publicly. Remove payment details and sensitive personal information before uploading.

Common Questions

Frequently asked about James A Long

Is James A Long a legitimate auto transport broker?

James A Long scores 5/100 in our independent audit. We do not recommend this broker. Read the full audit for specific concerns before booking.

What is James A Long's trust score?

James A Long received a trust score of 5 out of 100 in the Verify Car Carrier independent audit. This score is based on six weighted categories: FMCSA legitimacy, reputation, customer experience, pricing integrity, route fit, and brand transparency.

Is James A Long recommended for auto transport?

James A Long is rated "Do Not Recommend" by Verify Car Carrier. This means we do not recommend this broker based on our audit findings.

How long has James A Long been in business?

According to FMCSA records, James A Long has been operating for 19 years.

Does James A Long pay to appear on Verify Car Carrier?

No. James A Long does not pay to appear on Verify Car Carrier, and no broker can pay to improve their score or remove a negative verdict. Every audit score is earned based on FMCSA records and verified review data.