In This Review
Is Mercury Auto Transport a Legitimate Business?
Authority, Licensing & FMCSA Compliance
MC Number
MC-647319
USDOT Number
2242305
Years Operating
19 years
Mercury Auto Transport LLC holds active FMCSA operating authority under MC-647319 / USDOT 2242305. Its legal name, authority record, and public-facing identity matches the public-facing identity reviewed; website, phone, and email all tested as working. The audit lists 19 years in business and marks the public profile as yes.
Verify FMCSA Record ↗Mercury Auto Transport Reviews & Reputation
What real customers are saying across platforms
Ratings recorded in the audit
The audit records 4.7/5 on Google from 9,221 reviews, 5/5 on TransportReviews from 736 reviews, 4.6/5 on Trustpilot. Review activity is Fresh and cross-platform alignment is Strong. The BBB entry is not rated, with a high complaint signal.
Customer Experience
Communication, pickup, delivery and issue resolution
Customer feedback in this audit is rated Mixed for communication, Mixed for price honesty, Mixed for pickup, Mixed for delivery, and Mixed for problem handling. Likelihood of using Mercury Auto Transport again is rated Mixed.
Mercury Auto Transport Pricing
Cost, value, and price consistency
Pricing Style
Mid-range
Price-Change Risk
Medium
Best For
balanced
The audit classifies Mercury Auto Transport as a mid-range option with medium price-change risk. Its pricing assessment is 9/15, including 3/5 for price consistency and 3/5 for bait-and-switch risk. Communication
Routes & Service Coverage
Geographic reach and transport types offered
Transport Types Audited
The audit identifies balanced as the primary fit for Mercury Auto Transport. Route and service evidence totals 8/10 (3/4 lane strength, 0/3 service fit, and 2/3 route relevance). Individual transport-type assessments are Open Transport: Strong, Enclosed: Strong, Urgent Pickup: Mixed, Luxury / Classic: Mixed, Inoperable Cars: Strong.
Brand Transparency & Online Presence
Website quality, review handling, and trust signals
Brand-transparency evidence totals 8/10, based on website quality (3/3), review responses (2/2), service transparency (1/2), reputation-management maturity (1/1), and overall trust feel (1/2).
Final Verdict
Our full audit conclusion
This audit gives Mercury Auto Transport a score of 77/100 — Strong Recommended Option. We recommend this broker based on the reviewed authority, identity, reputation, customer-experience, pricing, route, and brand evidence. The total combines 20/20 legitimacy, 20/25 reputation, 12/20 customer experience, 9/15 pricing, 8/10 route and service, and 8/10 brand evidence. All links + FMCSA active clean; high review volume but mixed CX
Recommendation: We recommend this broker.
✓ What's Working
- ●Flexibility
- ●Communication
⚠ Watch Out For
- ●Delays on pickup
- ●Delays on delivery
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Mercury Auto Transport
77/100 · Strong Recommended Option
Customer reviews of Mercury Auto Transport
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