Anna Gor
Verified Car Carrier reviewer
★★★★★
Anna Gor Says about Montway Auto Transport on 11-03-2026
ZERO STARS! Unreliable, Unprofessional, and Disrespectful! Montway Inc. | Order #3476145 | 2005 Porsche Boxster. If I could give Montway ZERO stars, I would! This has been one of the worst customer service experiences I have ever encountered. I placed my order on October 27, 2026, to transport my Porsche from Los Angeles to Arizona. Today is November 3, and I STILL HAVE NOT RECEIVED MY CAR! Montway has FAILED TWO SEPARATE DELIVERY WINDOWS, both entirely due to their own failures. First, they dispatched a BROKEN TRUCK that couldn't pick up my vehicle. Despite this failure, they missed the second delivery window as well. ZERO COMMUNICATION. ZERO ACCOUNTABILITY. ZERO PROFESSIONALISM. No proactive updates, no meaningful explanations, and absolutely no effort to resolve the situation. Even worse, their customer service representatives are incredibly rude and actually SCREAM AT CUSTOMERS for asking legitimate questions about their vehicles!