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Good Option

Roadrunner

Legal entity: ROADRUNNER TRANSPORTATION SERVICES INC

This audit gives Roadrunner a score of 66/100 — Good Option. We recommend using this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..

Last updated: August 2026 · Auditor: VerifyCarCarrier.com · MC MC-170247 · USDOT 242009

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In This Review

  1. 1.Is It Legitimate? Authority & Compliance
  2. 2.Reviews & Reputation
  3. 3.Customer Experience
  4. 4.Pricing Analysis
  5. 5.Routes & Service Coverage
  6. 6.Brand Transparency
  7. 7.Final Verdict & Pros/Cons
1

Is Roadrunner a Legitimate Business?

Authority, Licensing & FMCSA Compliance

MC Number

MC-170247

USDOT Number

242009

Years Operating

42 years

ROADRUNNER TRANSPORTATION SERVICES INC holds active FMCSA operating authority, under MC MC-170247 / USDOT 242009. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) had at least one channel that failed to respond at time of audit. The company has operated for 42 years, and its public profile is complete.

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2

Roadrunner Reviews & Reputation

What real customers are saying across platforms

Google

4.2★

170 reviews

BBB

A

Across review platforms, ROADRUNNER TRANSPORTATION SERVICES INC shows 4.2★ on Google (170 reviews), 4.6★ on Transport Reviews (1 reviews), 4.5★ on Trustpilot, 4.4★ on ConsumerAffairs. Review activity is okay, and sentiment is strong across platforms. BBB status is listed as A, with a low complaint signal. Overall complaint severity in this audit is rated low.

3

Customer Experience

Communication, pickup, delivery and issue resolution

Customer accounts describe communication as strong and price honesty as strong. Pickup experiences run strong, and delivery experiences run strong. Problem handling is described as strong, and reports on whether customers would use ROADRUNNER TRANSPORTATION SERVICES INC again are strong.

4

Roadrunner Pricing

Cost, value, and price consistency

Pricing Style

Budget

Price-Change Risk

Low

Best For

Standard Open

ROADRUNNER TRANSPORTATION SERVICES INC positions itself as a budget option. Consistency between quoted and final price is high, with low risk of price-change complaints. Customers generally describe the value as high. Binding transparent rate policy.

5

Routes & Service Coverage

Geographic reach and transport types offered

Coverage on common shipping lanes is rated strong, with high confidence in route relevance. Best suited for open transport, enclosed transport, luxury or high-value vehicles, inoperable vehicles.

6

Brand Transparency & Online Presence

Website quality, review handling, and trust signals

Website and brand presentation come across as strong, with strong handling of public reviews and strong service transparency. Overall trust feel from this audit is strong.

7

Final Verdict

Our full audit conclusion

Good Option
66/100

This audit gives Roadrunner a score of 66/100 — Good Option. We recommend using this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..

Recommendation: We recommend this broker.

✓ What's Working

  • ●Active FMCSA Authority
  • ●Strong Customer Reviews

⚠ Watch Out For

  • ●FMCSA authority not confirmed active
  • ●None
  • ●None

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Roadrunner

66/100 · Good Option

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Sources

FMCSA SAFER record
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Common Questions

Frequently asked about Roadrunner

Is Roadrunner a legitimate auto transport broker?

Yes. Roadrunner holds active FMCSA broker authority and scores 66/100 in our independent audit — placing it in the Good Option tier. We recommend using this broker.

What is Roadrunner's trust score?

Roadrunner received a trust score of 66 out of 100 in the VerifyCarCarrier.com independent audit. This score is based on six weighted categories: FMCSA legitimacy, reputation, customer experience, pricing integrity, route fit, and brand transparency.

Is Roadrunner recommended for auto transport?

Roadrunner is rated "Good Option" by VerifyCarCarrier.com. This means we recommend using this broker based on our FMCSA and review data analysis.

How long has Roadrunner been in business?

According to FMCSA records, Roadrunner has been operating for 42 years.

Does Roadrunner pay to appear on VerifyCarCarrier.com?

No. Roadrunner does not pay to appear on VerifyCarCarrier.com, and no broker can pay to improve their score or remove a negative verdict. Every audit score is earned based on FMCSA records and verified review data.