The short answer
Alan Transport has an independent audit profile
Alan Transport currently scores 5/100 in Verify Car Carrier’s audit data and is classified as Do Not Recommend. Review the verified evidence, price terms, carrier assignment, pickup window, and cancellation policy before booking.
Start with the right kind of score
An audit score summarizes evidence. Customer ratings describe reviews. They use different scales and are not interchangeable.
Alan Transport
Independent audit evidence
Audit score · out of 100
5 / 100
Do Not Recommend
Evidence dated August 17, 2026
View audit & evidence →How to read this: audit scores use a 100-point scale, not a customer-star scale or a shipment guarantee. Public customer ratings below are out of 5; BBB ratings use the source’s own scale. “Not established” means the available record does not establish that fact. Read the methodology.
The facts, side by side
Compare the available evidence
Audit scores, public ratings and company records are different signals—not a single ranking. Missing data does not establish a finding. Confirm current authority and written terms before booking.
| Evidence signal | Alan Transport SILVIA YANEZ PADILLA |
|---|---|
| Independent audit score · /100 | 5 / 100 |
| Audit classification | Do Not Recommend |
| FMCSA authority | Inactive authority |
| Years in Business | 20 years recorded in the audit |
| Home State | CA |
| Google customer rating · /5 | 3.5 / 5 · 10 reviews |
| BBB Rating | F |
| Transport Reviews customer rating · /5 | Not established |
| Yelp · /5 or platform status | Not established |
| Trustpilot · /5 or platform status | Not established |
| ConsumerAffairs · /5 or platform status | Not established |
| BBB customer reviews · /5 or platform status | Not established |
| BBB accreditation | Not established |
| BBB complaints · last 12 months | Not established |
| BBB complaints · last 3 years | Not established |
| Evidence snapshot date | August 17, 2026 — recorded evidence, not a live check |
| Pricing Style | Premium |
| Price-change Risk | High |
| Best Fit | Luxury |
| Service Fit | Luxury is its stated overall fit; strong audited fits: enclosed transport and luxury or high-value vehicles |
| MC Number | MC-587796 |
| USDOT Number | 1587696 |
| Profile links | Request a quote fromAlan Transport →Read full audit → |
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How to use this audit
Read the evidence behind this broker
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. Use the evidence below to verify the broker’s current profile before you request a quote.
Best fit by situation
When this broker may make sense
Alan Transport
Audit score: 5/100 · Do Not Recommend
- •Luxury shipping is a stated overall fit
- •strong audited fits: enclosed transport and luxury or high-value vehicles
- •20 years in business adds operating history
Broker-by-broker analysis
What the audited evidence says
Alan Transport
Audit score: 5/100 · Do Not Recommend · Audited August 17, 2026
This audit gives Alan Transport a score of 5/100 — Do Not Recommend. We do not currently recommend this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..
Repeat-customer signal to verify
The audit describes repeat-customer evidence as weaker than this broker’s other customer-experience signals. Review recent source feedback and confirm the written terms before treating the overall score as decisive.
Read detailed findings · Authority, reviews, pricing & service
Authority and company record
SILVIA YANEZ PADILLA does not currently show active FMCSA operating authority, under MC MC-587796 / USDOT 1587696. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) had at least one channel that failed to respond at time of audit. The company has operated for 20 years, and its public profile is complete.
Reviews and customer experience
Across review platforms, SILVIA YANEZ PADILLA shows 3.5★ on Google (10 reviews), 3★ on Transport Reviews (2 reviews), 3.5★ on Trustpilot, 3.2★ on ConsumerAffairs. Review activity is stale, and sentiment is weak across platforms. BBB status is listed as F, with a high complaint signal. Overall complaint severity in this audit is rated high. Customer accounts describe communication as weak and price honesty as weak. Pickup experiences run weak, and delivery experiences run weak. Problem handling is described as weak, and reports on whether customers would use SILVIA YANEZ PADILLA again are weak.
Pricing and service fit
SILVIA YANEZ PADILLA positions itself as a premium option. Consistency between quoted and final price is low, with high risk of price-change complaints. Customers generally describe the value as medium. Dynamic market rate estimate. Coverage on common shipping lanes is rated weak, with low confidence in route relevance. Best suited for enclosed transport, luxury or high-value vehicles. Weaker fit for open transport.
Transparency and brand signals
Website and brand presentation come across as weak, with mixed handling of public reviews and mixed service transparency. Overall trust feel from this audit is weak.
Positive signals
- Established Brand History
- National Route Coverage
What to verify
- FMCSA authority not confirmed active
- Inactive FMCSA Operating Status
- Moderate Pricing Variability
Source checks
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.
Frequently asked questions
What does Verify Car Carrier’s audit of Alan Transport cover?
Independent audits cover authority, reputation, customer experience, pricing risk, service fit, company history, and source evidence.
What should I make of the repeat-customer caution for Alan Transport?
Alan Transport: The audit describes repeat-customer evidence as weaker than this broker’s other customer-experience signals. Review recent source feedback and confirm the written terms before treating the overall score as decisive.
Does Alan Transport’s audit score guarantee a better shipment?
No. The score summarizes current audit evidence; it cannot guarantee a specific carrier, final price, pickup timing, or shipment outcome. Always confirm the written quote, carrier details, insurance, and cancellation terms before booking.