Quick answer
Tied at 68/100—compare fit and evidence
CarsArrive and CB Auto share the highest current audit score at 68/100. There is no score-based audit lead. Compare the documented service fit, pricing approach, operating history, and caveats below before choosing.
How to use this comparison
Choose based on your shipment—not a headline score alone
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. We compare audited signals instead of selling rank positions, then link to the underlying broker reports so you can verify the evidence before you request quotes.
Best fit by situation
When each broker may make more sense
CarsArrive
68/100 · Good Option
- •strong audited fits: open transport and urgent pickup
- •15 years in business adds operating history
CB Auto
68/100 · Good Option
- •Luxury shipping is a stated overall fit
- •strong audited fits: open transport, enclosed transport, and luxury or high-value vehicles
- •5 years in business adds operating history
Broker-by-broker analysis
What the audited evidence says
CarsArrive
68/100 · Good Option · Audited August 17, 2026
This audit gives CarsArrive a score of 68/100 — Good Option. We recommend using this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..
Authority and company record
CARSARRIVE NETWORK INC holds active FMCSA operating authority, under MC MC-425006 / USDOT 2228831. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) had at least one channel that failed to respond at time of audit. The company has operated for 15 years, and its public profile is complete.
Reviews and customer experience
Across review platforms, CARSARRIVE NETWORK INC shows 4.9★ on Google (1,340 reviews), 4.3★ on Transport Reviews (7 reviews), 4.2★ on Trustpilot, 4.1★ on ConsumerAffairs. Review activity is okay, and sentiment is mixed across platforms. BBB status is listed as B+, with a medium complaint signal. Overall complaint severity in this audit is rated medium. Customer accounts describe communication as strong and price honesty as mixed. Pickup experiences run strong, and delivery experiences run strong. Problem handling is described as mixed, and reports on whether customers would use CARSARRIVE NETWORK INC again are strong.
Pricing and service fit
CARSARRIVE NETWORK INC positions itself as a mid-range option. Consistency between quoted and final price is medium, with medium risk of price-change complaints. Customers generally describe the value as high. Dynamic market rate estimate. Coverage on common shipping lanes is rated strong, with high confidence in route relevance. Best suited for open transport, urgent / expedited pickup.
Transparency and brand signals
Website and brand presentation come across as strong, with mixed handling of public reviews and strong service transparency. Overall trust feel from this audit is strong.
Positive signals
- Active FMCSA Authority
- Strong Customer Reviews
What to verify
- Moderate Pricing Variability
Source checks
CB Auto
68/100 · Good Option · Audited August 17, 2026
This audit gives CB Auto a score of 68/100 — Good Option. We recommend using this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..
Authority and company record
CB AUTO SERVICE LLC holds active FMCSA operating authority, under MC MC-1222016 / USDOT 3599393. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) had at least one channel that failed to respond at time of audit. The company has operated for 5 years, and its public profile is complete.
Reviews and customer experience
Across review platforms, CB AUTO SERVICE LLC shows 4.9★ on Google (1,640 reviews), 4.9★ on Transport Reviews (1 reviews), 4.8★ on Trustpilot, 4.7★ on ConsumerAffairs. Review activity is okay, and sentiment is mixed across platforms. BBB status is listed as B+, with a medium complaint signal. Overall complaint severity in this audit is rated medium. Customer accounts describe communication as strong and price honesty as mixed. Pickup experiences run strong, and delivery experiences run strong. Problem handling is described as mixed, and reports on whether customers would use CB AUTO SERVICE LLC again are strong.
Pricing and service fit
CB AUTO SERVICE LLC positions itself as a premium option. Consistency between quoted and final price is medium, with medium risk of price-change complaints. Customers generally describe the value as high. Dynamic market rate estimate. Coverage on common shipping lanes is rated strong, with high confidence in route relevance. Best suited for open transport, enclosed transport, luxury or high-value vehicles.
Transparency and brand signals
Website and brand presentation come across as strong, with mixed handling of public reviews and strong service transparency. Overall trust feel from this audit is strong.
Positive signals
- Active FMCSA Authority
- Strong Customer Reviews
What to verify
- Moderate Pricing Variability
Source checks
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.