Quick answer
Tied at 5/100—compare fit and evidence
El Paso Auto Transport and Excellence Auto Carriers share the highest current audit score at 5/100. There is no score-based audit lead. Compare the documented service fit, pricing approach, operating history, and caveats below before choosing.
Your shipment. Your choice of company.
Request a quote from the company you choose. Company contact and a shipment-specific quote come next—not an instant price.
How to use this comparison
Choose based on your shipment—not a headline score alone
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. We compare audited signals instead of selling rank positions, then link to the underlying broker reports so you can verify the evidence before you request quotes.
Best fit by situation
When each broker may make more sense
El Paso Auto Transport
5/100 · Do Not Recommend
- •34 years in business adds operating history
Excellence Auto Carriers
5/100 · Do Not Recommend
- •18 years in business adds operating history
Broker-by-broker analysis
What the audited evidence says
El Paso Auto Transport
5/100 · Do Not Recommend · Audited August 17, 2026
This audit gives El Paso Auto Transport a score of 5/100 — Do Not Recommend. We do not currently recommend this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..
Repeat-customer signal to verify
The audit describes repeat-customer evidence as weaker than this broker’s other customer-experience signals. Review recent source feedback and confirm the written terms before treating the overall score as decisive.
Authority and company record
OFELIA LOZANO does not currently show active FMCSA operating authority, under MC MC-250410 / USDOT 470745. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) had at least one channel that failed to respond at time of audit. The company has operated for 34 years, and its public profile is incomplete.
Reviews and customer experience
Across review platforms, OFELIA LOZANO shows 3.6★ on Google (21 reviews), 3.1★ on Transport Reviews, 3.4★ on Trustpilot, 3.1★ on ConsumerAffairs. Review activity is stale, and sentiment is weak across platforms. BBB status is listed as NR, with a high complaint signal. Overall complaint severity in this audit is rated high. Customer accounts describe communication as weak and price honesty as weak. Pickup experiences run weak, and delivery experiences run weak. Problem handling is described as weak, and reports on whether customers would use OFELIA LOZANO again are weak.
Pricing and service fit
OFELIA LOZANO positions itself as a mid-range option. Consistency between quoted and final price is low, with high risk of price-change complaints. Customers generally describe the value as medium. Dynamic market rate estimate. Coverage on common shipping lanes is rated weak, with low confidence in route relevance. Weaker fit for open transport.
Transparency and brand signals
Website and brand presentation come across as weak, with mixed handling of public reviews and mixed service transparency. Overall trust feel from this audit is weak.
Positive signals
- Established Brand History
- National Route Coverage
What to verify
- FMCSA authority not confirmed active
- Inactive FMCSA Operating Status
- Moderate Pricing Variability
Source checks
Excellence Auto Carriers
5/100 · Do Not Recommend · Audited August 17, 2026
This audit gives Excellence Auto Carriers a score of 5/100 — Do Not Recommend. We do not currently recommend this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..
Repeat-customer signal to verify
The audit describes repeat-customer evidence as weaker than this broker’s other customer-experience signals. Review recent source feedback and confirm the written terms before treating the overall score as decisive.
Authority and company record
EXCELLENCE AUTO CARRIERS INC does not currently show active FMCSA operating authority, under MC MC-655720 / USDOT 1803612. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) were all reachable and functioning at time of audit. The company has operated for 18 years, and its public profile is complete.
Reviews and customer experience
Across review platforms, EXCELLENCE AUTO CARRIERS INC shows 3.5★ on Google (30 reviews), 3★ on Transport Reviews (7 reviews), 3.3★ on Trustpilot, 3★ on ConsumerAffairs. Review activity is stale, and sentiment is weak across platforms. BBB status is listed as C, with a high complaint signal. Overall complaint severity in this audit is rated high. Customer accounts describe communication as weak and price honesty as weak. Pickup experiences run weak, and delivery experiences run weak. Problem handling is described as weak, and reports on whether customers would use EXCELLENCE AUTO CARRIERS INC again are weak.
Pricing and service fit
EXCELLENCE AUTO CARRIERS INC positions itself as a mid-range option. Consistency between quoted and final price is low, with high risk of price-change complaints. Customers generally describe the value as medium. Dynamic market rate estimate. Coverage on common shipping lanes is rated weak, with low confidence in route relevance. Weaker fit for open transport.
Transparency and brand signals
Website and brand presentation come across as weak, with mixed handling of public reviews and mixed service transparency. Overall trust feel from this audit is weak.
Positive signals
- Established Brand History
- National Route Coverage
What to verify
- FMCSA authority not confirmed active
- Inactive FMCSA Operating Status
- Moderate Pricing Variability
Source checks
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.