Quick answer
Recommendation pending a complete audit
We are not naming an overall pick yet because STA Export is still being audited. The available table is useful for checking what has been verified so far, but it is not enough to make a like-for-like recommendation.
How to use this comparison
Choose based on your shipment—not a headline score alone
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. We compare audited signals instead of selling rank positions, then link to the underlying broker reports so you can verify the evidence before you request quotes.
Best fit by situation
When each broker may make more sense
Furniture Movers
5/100 · Do Not Recommend
- •Standard Open shipping is a stated fit
- •26 years in business adds operating history
STA Export
Audit in progress
This broker is still being reviewed. We have not generated a fit recommendation until the audit is complete.
Read the full audit →Broker-by-broker analysis
What the audited evidence says
Furniture Movers
5/100 · Do Not Recommend · Audited August 17, 2026
This audit gives Furniture Movers a score of 5/100 — Do Not Recommend. We do not currently recommend this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..
Authority and company record
HERITAGE HOUSE FURNITURE does not currently show active FMCSA operating authority, under MC MC-384649 / USDOT 880965. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) had at least one channel that failed to respond at time of audit. The company has operated for 26 years, and its public profile is complete.
Reviews and customer experience
Across review platforms, HERITAGE HOUSE FURNITURE shows 3.8★ on Google (23 reviews), 3.3★ on Transport Reviews, 2.8★ on Trustpilot, 2.5★ on ConsumerAffairs. Review activity is stale, and sentiment is weak across platforms. BBB status is listed as B-, with a high complaint signal. Overall complaint severity in this audit is rated high. Customer accounts describe communication as weak and price honesty as weak. Pickup experiences run weak, and delivery experiences run weak. Problem handling is described as weak, and reports on whether customers would use HERITAGE HOUSE FURNITURE again are weak.
Pricing and service fit
HERITAGE HOUSE FURNITURE positions itself as a budget option. Consistency between quoted and final price is low, with high risk of price-change complaints. Customers generally describe the value as medium. Dynamic market rate estimate. Coverage on common shipping lanes is rated weak, with low confidence in route relevance. Weaker fit for open transport.
Transparency and brand signals
Website and brand presentation come across as weak, with mixed handling of public reviews and mixed service transparency. Overall trust feel from this audit is weak.
Positive signals
- Established Brand History
- National Route Coverage
What to verify
- FMCSA authority not confirmed active
- Inactive FMCSA Operating Status
- Moderate Pricing Variability
Source checks
STA Export
Audit in progress
STA Export is still being audited. Authority, reputation, pricing, and service evidence are being verified before a full editorial verdict is published.
Detailed editorial findings will appear after authority, reputation, pricing, and service evidence has been verified.
Positive signals
No additional positive signals listed.
What to verify
No material caution flags are listed in this audit.
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.