Quick answer
Great American Van Lines has an independent audit profile
Great American Van Lines currently scores 5/100 in VerifyCarCarrier’s audit data and is classified as Do Not Recommend. Review the verified evidence, price terms, carrier assignment, pickup window, and cancellation policy before booking.
How to use this audit
Read the evidence behind this broker
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. Use the evidence below to verify the broker’s current profile before you request a quote.
Best fit by situation
When this broker may make sense
Great American Van Lines
5/100 · Do Not Recommend
- •Standard Open shipping is a stated overall fit
- •37 years in business adds operating history
Broker-by-broker analysis
What the audited evidence says
Great American Van Lines
5/100 · Do Not Recommend · Audited August 17, 2026
This audit gives Great American Van Lines a score of 5/100 — Do Not Recommend. We do not currently recommend this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..
Repeat-customer signal to verify
The audit describes repeat-customer evidence as weaker than this broker’s other customer-experience signals. Review recent source feedback and confirm the written terms before treating the overall score as decisive.
Authority and company record
JAMES F COLEMAN does not currently show active FMCSA operating authority, under MC not on file / USDOT 360419. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) were all reachable and functioning at time of audit. The company has operated for 37 years, and its public profile is complete.
Reviews and customer experience
Across review platforms, JAMES F COLEMAN shows 3★ on Google (5 reviews), 2.5★ on Transport Reviews (3 reviews), 3.2★ on Trustpilot, 2.9★ on ConsumerAffairs. Review activity is stale, and sentiment is weak across platforms. BBB status is listed as B-, with a high complaint signal. Overall complaint severity in this audit is rated high. Customer accounts describe communication as weak and price honesty as weak. Pickup experiences run weak, and delivery experiences run weak. Problem handling is described as weak, and reports on whether customers would use JAMES F COLEMAN again are weak.
Pricing and service fit
JAMES F COLEMAN positions itself as a budget option. Consistency between quoted and final price is low, with high risk of price-change complaints. Customers generally describe the value as medium. Dynamic market rate estimate. Coverage on common shipping lanes is rated weak, with low confidence in route relevance. Weaker fit for open transport.
Transparency and brand signals
Website and brand presentation come across as weak, with mixed handling of public reviews and mixed service transparency. Overall trust feel from this audit is weak.
Positive signals
- Established Brand History
- National Route Coverage
What to verify
- FMCSA authority not confirmed active
- Inactive FMCSA Operating Status
- Moderate Pricing Variability
Source checks
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.