Quick answer
Nexus Auto Transport has the stronger current audit profile
Nexus Auto Transport leads this comparison by 4 points in Verify Car Carrier’s current audit data. That is a meaningful evidence edge, not a guarantee of an individual shipment outcome—confirm the final quote, carrier assignment, pickup window, and cancellation terms before booking.
Your shipment. Your choice of company.
Request a quote from the company you choose. Company contact and a shipment-specific quote come next—not an instant price.
How to use this comparison
Choose based on your shipment—not a headline score alone
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. We compare audited signals instead of selling rank positions, then link to the underlying broker reports so you can verify the evidence before you request quotes.
Best fit by situation
When each broker may make more sense
Mazzy Express
59/100 · Show with Caution
Review the evidence and full audit before deciding whether this broker matches your shipment.
Read the full audit →Nexus Auto Transport
63/100 · Show with Caution
- •11 years in business adds operating history
Broker-by-broker analysis
What the audited evidence says
Mazzy Express
59/100 · Show with Caution · Audited October 3, 2026
Mazzy Express scores 59/100 — Show with Caution under our existing scoring formula. Trustpilot confirms 4.8/5 from 81 reviews, and the site owner supplied a Google snapshot of 4.9/5 from 662 reviews. Those are positive reputation signals, but they do not resolve the authority scope: the FMCSA snapshot lists Broker of Household Goods. Before paying for vehicle transport, request confirmation of the appropriate operating authority, current bond, assigned carrier insurance, final price, and cancellation terms. This is a limited public-source desk audit, not a shipment test or a finding that the company is operating unlawfully.
Authority and company record
FMCSA SAFER identifies MAZZY EXPRESS INC under USDOT 4537032 and MC-1799863, with ACTIVE USDOT status and authorization as Broker of Household Goods. The snapshot, reflecting October 1, 2026 records, lists 10901 Nandina Court, Philadelphia, PA 19116 and (724) 701-1111. Its MCS-150 date is February 20, 2026; this is not proof of the incorporation or first-trading date. The website uses the same DOT/MC identity but advertises (267) 534-1103 as its main line. Household-goods authority should not be presented as independently verified vehicle-transport authority. Current bond details were not verified, and zero inspections for a broker are not a carrier safety endorsement.
Reviews and customer experience
Trustpilot independently showed 4.8/5 from 81 reviews at this audit, with recent positive feedback about communication and delivery. The Google figure of 4.9/5 from 662 reviews was supplied by the site owner; the shared Google link could not be independently opened. The company website displays older or different totals (Trustpilot 4.9 from 66 and Google 640+), so those marketing figures do not replace the linked platform snapshot. No BBB grade or complaint rate is asserted. These external totals are not reviews submitted to Verify Car Carrier. Sampled Trustpilot reviews describe helpful representatives, safe delivery, and clear communication. One recent four-star reviewer reported good communication even though transport was not completed. The formula uses the supplied Google rating as a customer-experience proxy, not as evidence that we tested a shipment, verified every review, or measured punctuality.
Pricing and service fit
The website advertises a seven-day price lock and transparent rates. However, an October 2 Trustpilot reviewer alleges a quote changed from $1,300 to $2,300 and that part of a $300 deposit was retained after cancellation. This allegation has not been independently adjudicated. A September 8 positive reviewer also mentions paying the going rate rather than the estimated rate. These mixed signals support Medium pricing-risk and consistency judgments, not a claim of proven misconduct. Obtain the final total, reservation fee, cancellation rules, and refund conditions in writing. Mazzy Express advertises open, enclosed, door-to-door, and expedited service across all 50 states. MoveCars instead describes coverage excluding Alaska and Hawaii. Confirm the actual lane and any ocean leg directly. Advertised services and generic directory classifications are not proof of route-specific strength; all five service-fit ratings remain unassessed.
Transparency and brand signals
The website is working, explains that independent carriers perform shipments, and publishes matching DOT/MC identifiers. Trustpilot provides additional contact details and company replies to some positive reviews. The public phone numbers and review totals differ by source; this warrants clarification rather than an assumption of deception. Claims about shipment volume, insurance, and years of team experience were not treated as independently verified company history.
Positive signals
- FMCSA identifies MAZZY EXPRESS INC, USDOT 4537032 / MC-1799863, with active household-goods broker authority.
- Trustpilot shows 4.8/5 from 81 reviews, independently checked for this audit.
- Google 4.9/5 from 662 reviews was supplied by the site owner; the exact snapshot was not independently verified.
What to verify
- SAFER lists Broker of Household Goods, not an explicit property-broker authorization for vehicle transport. Confirm the appropriate authority and current bond before booking.
- An October 2, 2026 Trustpilot reviewer alleges a price increase and a withheld portion of a deposit; this is a customer allegation, not an independently established finding.
- A September 8 Trustpilot review also distinguishes the final going rate from the initial estimate. Confirm the all-in carrier price and refund terms in writing.
Nexus Auto Transport
63/100 · Show with Caution · Audited September 19, 2026
Nexus Auto Transport scores 63/100 — Show with Caution — under our existing calibrated scoring formula. Active broker authority, an active bond, and substantial review history support legitimacy and reputation. Pricing flexibility, cancellation fees, and the sampled complaint evidence warrant caution. This is a public-source desk audit, not shipment testing; obtain the final rate, carrier details, and cancellation conditions in writing.
Authority and company record
FMCSA SAFER and MOTUS list NEXUS AT LLC in Schaumburg, Illinois under USDOT 2801954 and MC-933173 with active property-broker authority. The company website, phone, and address match that identity. MOTUS displays an active $75,000 BMC-84 bond from Amherst National Insurance Company, effective January 16, 2026, and a status reason of “Discontinued Revocation.” That status reason is not described here as a current revocation. The detail displays no cancellation date, which is not a separate assurance that no cancellation may be pending.
Reviews and customer experience
The direct BBB profile lists an A rating, accreditation since 2016, and a business start in 2015. This is an A, not an A+ rating. BBB reports 155 total complaints in the last three years and 94 complaints closed in the last 12 months; closure does not necessarily mean resolution. The independently checked Google knowledge panel shows 4.3 from 7,739 reviews, and the direct Trustpilot page shows 4.2 from 2,272 reviews. The formula credits review volume, recent activity, and cross-platform alignment. A Medium BBB complaint signal is an editorial assessment, not a complaint rate, because shipment totals are unavailable. The existing scoring model uses the Google rating as a proxy for communication, pickup, delivery, and repeat-use sentiment. Sampled reviews include successful deliveries; sampled BBB complaints allege price increases and pickup delays, with business responses. These are customer reports, not independently established findings about every shipment. Medium pricing and complaint-risk inputs are conservative editorial judgments.
Pricing and service fit
The published terms state that price and timing are estimates and are not guaranteed, and that a carrier may request a revised rate. The terms list a $75 dispatch fee if a customer cancels before a carrier is dispatched. They also state that when no carrier accepts the quoted price and the customer declines a revised rate, broker cancellation involves refunding applicable amounts and no charge. Customers should read the current terms and obtain the final rate and cancellation conditions in writing. Open, enclosed, urgent, luxury, and inoperable transport suitability remain unverified in this desk audit. No Strong route-fit values were awarded merely because a service is advertised. The category receives only the existing formula defaults for unknown lane strength and confidence; limited evidence is not a finding of poor route performance.
Transparency and brand signals
The Nexus Auto Transport website and contact details match the NEXUS AT LLC identity shown in official records. The working website, BBB accreditation, and observed business responses receive the existing rubric credit. Public contact details were checked for consistency, not tested for responsiveness. The score does not promise service quality or guarantee a shipment outcome.
Positive signals
- Active FMCSA property-broker authority and an active $75,000 BMC-84 bond filing.
- Google 4.3 from 7,739 reviews and Trustpilot 4.2 from 2,272 reviews.
- BBB A rating and accreditation, with a business start in 2015.
What to verify
- Published prices and timing are estimates; terms allow revised carrier rates.
- Customer cancellation before carrier dispatch can incur a $75 fee.
- BBB reports 155 total complaints in three years; complaint counts are not a failure rate.
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.