The short answer
Neptune Auto Transport has an independent audit profile
Neptune Auto Transport currently scores 72/100 in Verify Car Carrier’s audit data and is classified as Good Option. Review the verified evidence, price terms, carrier assignment, pickup window, and cancellation policy before booking.
Start with the right kind of score
An audit score summarizes evidence. Customer ratings describe reviews. They use different scales and are not interchangeable.
Neptune Auto Transport
Independent audit evidence
Audit score · out of 100
72 / 100
Good Option
Evidence dated April 6, 2026
View audit & evidence →How to read this: audit scores use a 100-point scale, not a customer-star scale or a shipment guarantee. Public customer ratings below are out of 5; BBB ratings use the source’s own scale. “Not established” means the available record does not establish that fact. Read the methodology.
The facts, side by side
Compare the available evidence
Audit scores, public ratings and company records are different signals—not a single ranking. Missing data does not establish a finding. Confirm current authority and written terms before booking.
| Evidence signal | Neptune Auto Transport Neptune Auto Transport LLC |
|---|---|
| Independent audit score · /100 | 72 / 100 |
| Audit classification | Good Option |
| FMCSA authority | Active authority |
| Years in Business | 4 years recorded in the audit |
| Home State | NY |
| Google customer rating · /5 | 4.9 / 5 · 1,905 reviewsView Google source ↗ |
| BBB Rating | Rating not establishedView BBB source ↗ |
| Transport Reviews customer rating · /5 | 4 / 5 · 31 reviewsView Transport Reviews source ↗ |
| Yelp · /5 or platform status | Rating not establishedView Yelp source ↗ |
| Trustpilot · /5 or platform status | Rating not establishedView Trustpilot source ↗ |
| ConsumerAffairs · /5 or platform status | Rating not establishedView ConsumerAffairs source ↗ |
| BBB customer reviews · /5 or platform status | Not established |
| BBB accreditation | Not established |
| BBB complaints · last 12 months | Not established |
| BBB complaints · last 3 years | Not established |
| Evidence snapshot date | April 6, 2026 — recorded evidence, not a live check |
| Pricing Style | Budget |
| Price-change Risk | High |
| Best Fit | balanced |
| Service Fit | balanced is its stated overall fit; strong audited fits: open transport, enclosed transport, urgent pickup, luxury or high-value vehicles, and inoperable vehicles |
| MC Number | MC-1384866 |
| USDOT Number | 3824247 |
| Profile links | Request a quote fromNeptune Auto Transport →Read full audit → |
Your shipment. Your choice of company.
Request a quote from the company you choose. Company contact and a shipment-specific quote come next—not an instant price.
How to use this audit
Read the evidence behind this broker
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. Use the evidence below to verify the broker’s current profile before you request a quote.
Best fit by situation
When this broker may make sense
Neptune Auto Transport
Audit score: 72/100 · Good Option
- •balanced shipping is a stated overall fit
- •strong audited fits: open transport, enclosed transport, urgent pickup, luxury or high-value vehicles, and inoperable vehicles
- •4 years in business adds operating history
Broker-by-broker analysis
What the audited evidence says
Neptune Auto Transport
Audit score: 72/100 · Good Option · Audited April 6, 2026
This audit gives Neptune Auto Transport a score of 72/100 — Good Option. We recommend this broker based on the reviewed authority, identity, reputation, customer-experience, pricing, route, and brand evidence. The total combines 19/20 legitimacy, 20.5/25 reputation, 11/20 customer experience, 7/15 pricing, 7/10 route and service, and 8/10 brand evidence. FMCSA active; newer company with good ratings
Read detailed findings · Authority, reviews, pricing & service
Authority and company record
Neptune Auto Transport LLC holds active FMCSA operating authority under MC-1384866 / USDOT 3824247. Its legal name, authority record, and public-facing identity matches the public-facing identity reviewed; website, phone, and email all tested as working. The audit lists 4 years in business and marks the public profile as partial.
Reviews and customer experience
The audit records 4.9/5 on Google from 1,905 reviews, 4/5 on TransportReviews from 31 reviews, 4.5/5 on Trustpilot. Review activity is Okay and cross-platform alignment is Strong. The BBB entry is not rated, with a low complaint signal. Customer feedback in this audit is rated Strong for communication, Mixed for price honesty, Weak for pickup, Weak for delivery, and Mixed for problem handling. Likelihood of using Neptune Auto Transport again is rated Mixed.
Pricing and service fit
The audit classifies Neptune Auto Transport as a budget option with high price-change risk. Its pricing assessment is 7/15, including 2/5 for price consistency and 2/5 for bait-and-switch risk. Offers slightly low price The audit identifies balanced as the primary fit for Neptune Auto Transport. Route and service evidence totals 7/10 (2/4 lane strength, 0/3 service fit, and 2/3 route relevance). Individual transport-type assessments are Open Transport: Strong, Enclosed: Strong, Urgent Pickup: Strong, Luxury / Classic: Strong, Inoperable Cars: Strong.
Transparency and brand signals
Brand-transparency evidence totals 8/10, based on website quality (3/3), review responses (2/2), service transparency (1/2), reputation-management maturity (1/1), and overall trust feel (1/2).
Positive signals
- Communication
- Offers slightly low price
What to verify
- Delays might happen
- Delays on pickup
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.
Frequently asked questions
What does Verify Car Carrier’s audit of Neptune Auto Transport cover?
Independent audits cover authority, reputation, customer experience, pricing risk, service fit, company history, and source evidence.
Does Neptune Auto Transport’s audit score guarantee a better shipment?
No. The score summarizes current audit evidence; it cannot guarantee a specific carrier, final price, pickup timing, or shipment outcome. Always confirm the written quote, carrier details, insurance, and cancellation terms before booking.