Quick answer
Starr Relocation Services has the stronger current audit profile
Starr Relocation Services leads this comparison by 15 points in Verify Car Carrier’s current audit data. That is a meaningful evidence edge, not a guarantee of an individual shipment outcome—confirm the final quote, carrier assignment, pickup window, and cancellation terms before booking.
How to use this comparison
Choose based on your shipment—not a headline score alone
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. We compare audited signals instead of selling rank positions, then link to the underlying broker reports so you can verify the evidence before you request quotes.
Best fit by situation
When each broker may make more sense
Puerto Rico Car Transport
58/100 · Show with Caution
- •balanced shipping is a stated overall fit
- •10 years in business adds operating history
Starr Relocation Services
73/100 · Good Option
- •Luxury shipping is a stated overall fit
- •strong audited fits: open transport, enclosed transport, urgent pickup, and luxury or high-value vehicles
- •the audit records a low price-change risk signal
Broker-by-broker analysis
What the audited evidence says
Puerto Rico Car Transport
58/100 · Show with Caution · Audited April 6, 2026
This audit gives Puerto Rico Car Transport a score of 58/100 — Show with Caution. We do not currently recommend this broker based on the reviewed authority, identity, reputation, customer-experience, pricing, route, and brand evidence. The total combines 20/20 legitimacy, 15/25 reputation, 7/20 customer experience, 6/15 pricing, 6/10 route and service, and 3.5/10 brand evidence. Specialty PR routes but low reviews
Authority and company record
Puerto Rico Transport LLC holds active FMCSA operating authority under MC-1672041 / USDOT 4295437. Its legal name, authority record, and public-facing identity matches the public-facing identity reviewed; website, phone, and email all tested as working. The audit lists 10 years in business and marks the public profile as partial.
Reviews and customer experience
The audit records 4.2/5 on Google from 295 reviews, 0/5 on TransportReviews from 1 reviews, 4.6/5 on Trustpilot. Review activity is Okay and cross-platform alignment is Weak. The BBB entry is not rated, with a low complaint signal. Customer feedback in this audit is rated Weak for communication, Mixed for price honesty, Mixed for pickup, Mixed for delivery, and Weak for problem handling. Likelihood of using Puerto Rico Car Transport again is rated Weak.
Pricing and service fit
The audit classifies Puerto Rico Car Transport as a budget option with high price-change risk. Its pricing assessment is 6/15, including 2/5 for price consistency and 1.5/5 for bait-and-switch risk. Low price The audit identifies balanced as the primary fit for Puerto Rico Car Transport. Route and service evidence totals 6/10 (2/4 lane strength, 0/3 service fit, and 2/3 route relevance). Individual transport-type assessments are Open Transport: Mixed, Enclosed: Mixed, Urgent Pickup: Mixed, Luxury / Classic: Mixed, Inoperable Cars: Mixed.
Transparency and brand signals
Brand-transparency evidence totals 3.5/10, based on website quality (1.5/3), review responses (0.5/2), service transparency (1/2), reputation-management maturity (0/1), and overall trust feel (0.5/2).
Positive signals
- Flexibility
- Low price
What to verify
- Delays
- Price change might happen
Starr Relocation Services
73/100 · Good Option · Audited August 17, 2026
This audit gives Starr Relocation Services a score of 73/100 — Good Option. We recommend using this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..
Repeat-customer signal to verify
The audit describes repeat-customer evidence as weaker than this broker’s other customer-experience signals. Review recent source feedback and confirm the written terms before treating the overall score as decisive.
Authority and company record
STARR RELOCATION SERVICES LLC holds active FMCSA operating authority, under MC MC-857047 / USDOT 2482890. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) were all reachable and functioning at time of audit. The company has operated for 12 years, and its public profile is complete.
Reviews and customer experience
Across review platforms, STARR RELOCATION SERVICES LLC shows 4.1★ on Google (1,160 reviews), 4.9★ on Transport Reviews (29 reviews), 4.8★ on Trustpilot, 4.7★ on ConsumerAffairs. Review activity is fresh, and sentiment is strong across platforms. BBB status is listed as A+, with a low complaint signal. Overall complaint severity in this audit is rated low. Customer accounts describe communication as strong and price honesty as strong. Pickup experiences run strong, and delivery experiences run strong. Problem handling is described as strong, and reports on whether customers would use STARR RELOCATION SERVICES LLC again are weak.
Pricing and service fit
STARR RELOCATION SERVICES LLC positions itself as a premium option. Consistency between quoted and final price is high, with low risk of price-change complaints. Customers generally describe the value as medium. Binding transparent rate policy. Coverage on common shipping lanes is rated strong, with high confidence in route relevance. Best suited for open transport, enclosed transport, urgent / expedited pickup, luxury or high-value vehicles.
Transparency and brand signals
Website and brand presentation come across as strong, with strong handling of public reviews and strong service transparency. Overall trust feel from this audit is strong.
Positive signals
- Active FMCSA Authority
- National Route Coverage
What to verify
No material caution flags are listed in this audit.
Source checks
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.