Quick answer
A close comparison—fit matters more than a small score difference
TSM has a 3-point edge in the current audit score. That is not enough on its own to settle the decision. Use the service fit, pricing approach, and documented caveats below to decide which option better matches your shipment.
How to use this comparison
Choose based on your shipment—not a headline score alone
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. We compare audited signals instead of selling rank positions, then link to the underlying broker reports so you can verify the evidence before you request quotes.
Best fit by situation
When each broker may make more sense
Puerto Rico Car Transport
58/100 · Show with Caution
- •balanced shipping is a stated overall fit
- •10 years in business adds operating history
TSM
61/100 · Show with Caution
- •strong audited fits: open transport, enclosed transport, and inoperable vehicles
- •11 years in business adds operating history
Broker-by-broker analysis
What the audited evidence says
Puerto Rico Car Transport
58/100 · Show with Caution · Audited April 6, 2026
This audit gives Puerto Rico Car Transport a score of 58/100 — Show with Caution. We do not currently recommend this broker based on the reviewed authority, identity, reputation, customer-experience, pricing, route, and brand evidence. The total combines 20/20 legitimacy, 15/25 reputation, 7/20 customer experience, 6/15 pricing, 6/10 route and service, and 3.5/10 brand evidence. Specialty PR routes but low reviews
Authority and company record
Puerto Rico Transport LLC holds active FMCSA operating authority under MC-1672041 / USDOT 4295437. Its legal name, authority record, and public-facing identity matches the public-facing identity reviewed; website, phone, and email all tested as working. The audit lists 10 years in business and marks the public profile as partial.
Reviews and customer experience
The audit records 4.2/5 on Google from 295 reviews, 0/5 on TransportReviews from 1 reviews, 4.6/5 on Trustpilot. Review activity is Okay and cross-platform alignment is Weak. The BBB entry is not rated, with a low complaint signal. Customer feedback in this audit is rated Weak for communication, Mixed for price honesty, Mixed for pickup, Mixed for delivery, and Weak for problem handling. Likelihood of using Puerto Rico Car Transport again is rated Weak.
Pricing and service fit
The audit classifies Puerto Rico Car Transport as a budget option with high price-change risk. Its pricing assessment is 6/15, including 2/5 for price consistency and 1.5/5 for bait-and-switch risk. Low price The audit identifies balanced as the primary fit for Puerto Rico Car Transport. Route and service evidence totals 6/10 (2/4 lane strength, 0/3 service fit, and 2/3 route relevance). Individual transport-type assessments are Open Transport: Mixed, Enclosed: Mixed, Urgent Pickup: Mixed, Luxury / Classic: Mixed, Inoperable Cars: Mixed.
Transparency and brand signals
Brand-transparency evidence totals 3.5/10, based on website quality (1.5/3), review responses (0.5/2), service transparency (1/2), reputation-management maturity (0/1), and overall trust feel (0.5/2).
Positive signals
- Flexibility
- Low price
What to verify
- Delays
- Price change might happen
TSM
61/100 · Show with Caution · Audited August 17, 2026
This audit gives TSM a score of 61/100 — Show with Caution. We do not currently recommend this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..
Authority and company record
BLUMER J ISBELL holds active FMCSA operating authority, under MC not on file / USDOT 2788494. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) had at least one channel that failed to respond at time of audit. The company has operated for 11 years, and its public profile is incomplete.
Reviews and customer experience
Across review platforms, BLUMER J ISBELL shows 4.8★ on Google (1,630 reviews), 4.8★ on Transport Reviews (1 reviews), 4.7★ on Trustpilot, 4.6★ on ConsumerAffairs. Review activity is okay, and sentiment is mixed across platforms. BBB status is listed as A-, with a medium complaint signal. Overall complaint severity in this audit is rated medium. Customer accounts describe communication as strong and price honesty as mixed. Pickup experiences run strong, and delivery experiences run strong. Problem handling is described as mixed, and reports on whether customers would use BLUMER J ISBELL again are strong.
Pricing and service fit
BLUMER J ISBELL positions itself as a mid-range option. Consistency between quoted and final price is medium, with medium risk of price-change complaints. Customers generally describe the value as high. Dynamic market rate estimate. Coverage on common shipping lanes is rated strong, with high confidence in route relevance. Best suited for open transport, enclosed transport, inoperable vehicles.
Transparency and brand signals
Website and brand presentation come across as strong, with mixed handling of public reviews and strong service transparency. Overall trust feel from this audit is strong.
Positive signals
- Active FMCSA Authority
- Strong Customer Reviews
What to verify
- Moderate Pricing Variability
Source checks
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.