The short answer
SGT Auto Transport has an independent audit profile
SGT Auto Transport currently scores 77/100 in Verify Car Carrier’s audit data and is classified as Strong Recommended Option. Review the verified evidence, price terms, carrier assignment, pickup window, and cancellation policy before booking.
Start with the right kind of score
An audit score summarizes evidence. Customer ratings describe reviews. They use different scales and are not interchangeable.
SGT Auto Transport
Independent audit evidence
Audit score · out of 100
77 / 100
Strong Recommended Option
Evidence dated April 6, 2026
View audit & evidence →How to read this: audit scores use a 100-point scale, not a customer-star scale or a shipment guarantee. Public customer ratings below are out of 5; BBB ratings use the source’s own scale. “Not established” means the available record does not establish that fact. Read the methodology.
The facts, side by side
Compare the available evidence
Audit scores, public ratings and company records are different signals—not a single ranking. Missing data does not establish a finding. Confirm current authority and written terms before booking.
| Evidence signal | SGT Auto Transport SGT Auto Transport Corp |
|---|---|
| Independent audit score · /100 | 77 / 100 |
| Audit classification | Strong Recommended Option |
| FMCSA authority | Active authority The October 14, 2026 SAFER snapshot matches USDOT 2521690 / MC-873392, lists legal name SGT AUTO TRANSPORT, entity type BROKER, ACTIVE USDOT registration and authorization as Broker of Property (Except Household Goods), with no out-of-service date. Its physical and mailing address is 80 Orville Drive, Suite 100, Bohemia, New York 11716, with (864) 546-5038. The MCS-150 form-date field is blank; no formation date is inferred from it. This is broker authority, not proof that SGT operates the hauling truck, that a particular carrier is insured, or that live bond status has been checked. Zero power units, inspections and crashes in this broker snapshot are not a fleet safety rating. |
| Years in Business | July 10, 2014 — business started (BBB) 12 completed years as of October 16, 2026. View business-history source ↗ |
| Home State | NY |
| Google customer rating · /5 | 4.6 / 5 · 16,109 reviews The supplied Google Search knowledge panel for Car Shipping - SGT Auto Transport at 80 Orville Drive, Bohemia shows 4.6/5 from 16,109 Google reviews. A separate organic result displays 4.6 from 16,514; it is not the knowledge-panel count and is not substituted or added. Saved search evidence only; not independently checked live. View Google source ↗ |
| BBB Rating | B BBB reports 186 complaints over three years, including 79 in the last 12 months; its status filters show 163 answered and 23 resolved. Answered means the business addressed the complaint, not that the customer accepted the outcome. Customer reviews are separate from formal complaints; no shipment denominator was supplied to calculate a complaint rate. View BBB source ↗ |
| Transport Reviews customer rating · /5 | 2 / 5 · 27 reviewsView Transport Reviews source ↗ |
| Yelp · /5 or platform status | 2.9 / 5 · 699 reviewsView Yelp source ↗ |
| Trustpilot · /5 or platform status | 4.3 / 5 · 1,639 reviewsView Trustpilot source ↗ |
| ConsumerAffairs · /5 or platform status | 3.7 / 5 · 1,095 reviewsView ConsumerAffairs source ↗ |
| BBB customer reviews · /5 or platform status | 4.45 / 5 · 1,226 reviews BBB reports 186 complaints over three years, including 79 in the last 12 months; its status filters show 163 answered and 23 resolved. Answered means the business addressed the complaint, not that the customer accepted the outcome. Customer reviews are separate from formal complaints; no shipment denominator was supplied to calculate a complaint rate. View BBB customer reviews source ↗ |
| BBB accreditation | Accredited |
| BBB complaints · last 12 months | 79 complaintsView BBB complaints ↗ |
| BBB complaints · last 3 years | 186 complaintsView BBB complaints ↗ |
| Evidence snapshot date | October 16, 2026 — recorded evidence, not a live check |
| Pricing Style | Mid-range |
| Price-change Risk | Medium |
| Best Fit | balanced |
| Service Fit | balanced is its stated overall fit; strong audited fits: open transport |
| MC Number | MC-873392 |
| USDOT Number | 2521690 |
| Profile links | Request a quote fromSGT Auto Transport →Read full audit → |
Your shipment. Your choice of company.
Request a quote from the company you choose. Company contact and a shipment-specific quote come next—not an instant price.
How to use this audit
Read the evidence behind this broker
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. Use the evidence below to verify the broker’s current profile before you request a quote.
Best fit by situation
When this broker may make sense
SGT Auto Transport
Audit score: 77/100 · Strong Recommended Option
- •balanced shipping is a stated overall fit
- •strong audited fits: open transport
- •12 years in business adds operating history
Broker-by-broker analysis
What the audited evidence says
SGT Auto Transport
Audit score: 77/100 · Strong Recommended Option · Audited April 6, 2026
The October 14, 2026 SAFER snapshot matches USDOT 2521690 / MC-873392, lists legal name SGT AUTO TRANSPORT, entity type BROKER, ACTIVE USDOT registration and authorization as Broker of Property (Except Household Goods), with no out-of-service date. Its physical and mailing address is 80 Orville Drive, Suite 100, Bohemia, New York 11716, with (864) 546-5038. The MCS-150 form-date field is blank; no formation date is inferred from it. This is broker authority, not proof that SGT operates the hauling truck, that a particular carrier is insured, or that live bond status has been checked. Zero power units, inspections and crashes in this broker snapshot are not a fleet safety rating. Google’s saved knowledge panel shows a high-volume 4.6/5 from 16,109 reviews, Trustpilot 4.3/5 from 1,639 and BBB customer reviews 4.45/5 from 1,226. Chanda B’s October 7, 2026 BBB account describes smooth coordination, pickup and delivery at the scheduled times and good pricing; SGT acknowledges the feedback October 8. Scott S, October 6, praises reasonable upfront pricing and communication. On Trustpilot, Nicole Nelson’s October 14 experience describes a stress-free first Florida-to-California shipment with professional drivers; SGT thanks her in its saved reply. Javonte’s October 8 experience describes efficient New York-to-Texas service and clear updates. ConsumerAffairs’ featured Olga review, March 22, 2025, says the quoted price was accurate and the transport took one day; Wayne’s March 11 featured review describes seamless pickup, delivery and driver communication. These are selected customer accounts, not guarantees. ConsumerAffairs reviewer Alyssa’s August 21, 2026 update says her cancellation fee was waived and improves her assessment despite canceling; this favorable follow-up must accompany the original fee complaint. Lower platform snapshots warrant attention alongside the stronger Google/BBB customer averages: Yelp 2.9/5 from 699 reviews, ConsumerAffairs 3.7/5 from 1,095, and Transport Reviews two stars with 27 reviews, with the latter explicitly based on the last two years. BBB’s B grade and 186 three-year/79 last-year complaints are distinct from the 4.45/5 customer-review rating. E S’s October 8, 2026 BBB review alleges pickup on October 5 after a September 30–October 2 window and inadequate proactive updates. An August 31 BBB complaint alleges a $1,550 quote became more than $2,000. An August 18 complaint disputes a $199 retained cancellation fee after an $885 quote became $1,250, subsequent collections and an additional $200 chargeback-related amount; the customer disputes SGT’s double-booking explanation. Halyna’s August 13–14 ConsumerAffairs/Transport Reviews accounts describe the same cancellation/collections themes and a proposed refund allegedly conditioned on removing negative reviews; these are disputed accounts, not independent findings of manipulation or separate verified incidents. Yelp reviewer Mayura P, August 21, alleges a $1,450-to-$1,700 increase and a conditional $250 refund offer while also saying the car arrived on time without scratches. ConsumerAffairs’ headline star percentages do not reconcile with its displayed rating-filter counts; neither is used to calculate a new distribution. Filtered negative captures, repeated reviewer updates and Reddit posts cannot establish a company-wide failure rate. Source evidence reviewed October 16, 2026; the existing 77/100 score is historical and was not recalculated from this upload.
Read detailed findings · Authority, reviews, pricing & service
Authority and company record
USDOT 2521690 · MC-873392. The October 14, 2026 SAFER snapshot matches USDOT 2521690 / MC-873392, lists legal name SGT AUTO TRANSPORT, entity type BROKER, ACTIVE USDOT registration and authorization as Broker of Property (Except Household Goods), with no out-of-service date. Its physical and mailing address is 80 Orville Drive, Suite 100, Bohemia, New York 11716, with (864) 546-5038. The MCS-150 form-date field is blank; no formation date is inferred from it. This is broker authority, not proof that SGT operates the hauling truck, that a particular carrier is insured, or that live bond status has been checked. Zero power units, inspections and crashes in this broker snapshot are not a fleet safety rating. BBB’s SGT Auto Transport Corp. profile matches the SAFER address and phone and reports a July 10, 2014 business start, September 1, 2023 incorporation, October 2, 2023 BBB file opening and accreditation since October 31, 2023. These dates describe different events; incorporation/accreditation in 2023 does not establish that operations only began then. SAFER’s legal-name display omits “Corp.”, but the federal identifiers, location and contact details match the existing broker rather than a different authority. The company-written Trustpilot description claims an A BBB rating; the supplied direct BBB profile instead shows B and cites 186 complaints. The direct BBB snapshot is used for the grade, without treating the company’s promotional description as an independent verification of fleet size, customers served or insurance coverage. A broker’s zero-inspection record is not evidence of a carrier’s safety performance.
Reviews and customer experience
Google 4.6/5 from 16,109 reviews (The supplied Google Search knowledge panel for Car Shipping - SGT Auto Transport at 80 Orville Drive, Bohemia shows 4.6/5 from 16,109 Google reviews. A separate organic result displays 4.6 from 16,514; it is not the knowledge-panel count and is not substituted or added. Saved search evidence only; not independently checked live.). Trustpilot 4.3/5 from 1,639 reviews. Yelp 2.9/5 from 699 reviews. Transport Reviews 2/5 with 27 reviews displayed on the supplied profile; its star rating uses the last two years. ConsumerAffairs 3.7/5 from 1,095 reviews. BBB business grade B; customer reviews 4.45/5 from 1226 reviews; accredited. Lower platform snapshots warrant attention alongside the stronger Google/BBB customer averages: Yelp 2.9/5 from 699 reviews, ConsumerAffairs 3.7/5 from 1,095, and Transport Reviews two stars with 27 reviews, with the latter explicitly based on the last two years. BBB’s B grade and 186 three-year/79 last-year complaints are distinct from the 4.45/5 customer-review rating. E S’s October 8, 2026 BBB review alleges pickup on October 5 after a September 30–October 2 window and inadequate proactive updates. An August 31 BBB complaint alleges a $1,550 quote became more than $2,000. An August 18 complaint disputes a $199 retained cancellation fee after an $885 quote became $1,250, subsequent collections and an additional $200 chargeback-related amount; the customer disputes SGT’s double-booking explanation. Halyna’s August 13–14 ConsumerAffairs/Transport Reviews accounts describe the same cancellation/collections themes and a proposed refund allegedly conditioned on removing negative reviews; these are disputed accounts, not independent findings of manipulation or separate verified incidents. Yelp reviewer Mayura P, August 21, alleges a $1,450-to-$1,700 increase and a conditional $250 refund offer while also saying the car arrived on time without scratches. ConsumerAffairs’ headline star percentages do not reconcile with its displayed rating-filter counts; neither is used to calculate a new distribution. Filtered negative captures, repeated reviewer updates and Reddit posts cannot establish a company-wide failure rate. SGT’s October 12, 2026 reply to E S acknowledges communication concerns, says carrier availability can change after an earlier pickup option is declined, and states the shipment was ultimately completed. Its August 31 BBB response says quotes are market-based estimates, revised offers may be declined, and that particular order was canceled without a cancellation fee; the BBB status remains answered, despite the company calling the matter resolved. In the August 18 cancellation dispute, SGT cites its signed contract and alleged double-booking, maintains the $199 fee was due and says it waived the extra $200 chargeback-related amount; the customer expressly rejects the double-booking characterization. Its October 14 reply to Robert J disputes a deposit-theft allegation and says it was unable to collect the cancellation fee, so that review is not evidence of a confirmed stolen deposit. In a September 21 BBB reply about tracking, SGT explains that the feature shows order status, not live GPS for every independent carrier. Its August 24 reply to Lynn says VIP phone access is optional and email/live chat remain available without the additional fee. Trustpilot reviewer Philip Arellano’s October 9 damage report is accompanied by SGT’s same-day reply saying it had not received a prior damage report, had attempted contact and emailed a damage form; the supplied record does not establish the claim outcome. SGT characterizes good-faith resolution discussions as attempts to settle concerns, not an admission of wrongdoing. Trustpilot’s 100% negative-review response metric and typical reply within 24 hours do not prove accepted resolutions. Google’s saved knowledge panel shows a high-volume 4.6/5 from 16,109 reviews, Trustpilot 4.3/5 from 1,639 and BBB customer reviews 4.45/5 from 1,226. Chanda B’s October 7, 2026 BBB account describes smooth coordination, pickup and delivery at the scheduled times and good pricing; SGT acknowledges the feedback October 8. Scott S, October 6, praises reasonable upfront pricing and communication. On Trustpilot, Nicole Nelson’s October 14 experience describes a stress-free first Florida-to-California shipment with professional drivers; SGT thanks her in its saved reply. Javonte’s October 8 experience describes efficient New York-to-Texas service and clear updates. ConsumerAffairs’ featured Olga review, March 22, 2025, says the quoted price was accurate and the transport took one day; Wayne’s March 11 featured review describes seamless pickup, delivery and driver communication. These are selected customer accounts, not guarantees. ConsumerAffairs reviewer Alyssa’s August 21, 2026 update says her cancellation fee was waived and improves her assessment despite canceling; this favorable follow-up must accompany the original fee complaint. Lower platform snapshots warrant attention alongside the stronger Google/BBB customer averages: Yelp 2.9/5 from 699 reviews, ConsumerAffairs 3.7/5 from 1,095, and Transport Reviews two stars with 27 reviews, with the latter explicitly based on the last two years. BBB’s B grade and 186 three-year/79 last-year complaints are distinct from the 4.45/5 customer-review rating. E S’s October 8, 2026 BBB review alleges pickup on October 5 after a September 30–October 2 window and inadequate proactive updates. An August 31 BBB complaint alleges a $1,550 quote became more than $2,000. An August 18 complaint disputes a $199 retained cancellation fee after an $885 quote became $1,250, subsequent collections and an additional $200 chargeback-related amount; the customer disputes SGT’s double-booking explanation. Halyna’s August 13–14 ConsumerAffairs/Transport Reviews accounts describe the same cancellation/collections themes and a proposed refund allegedly conditioned on removing negative reviews; these are disputed accounts, not independent findings of manipulation or separate verified incidents. Yelp reviewer Mayura P, August 21, alleges a $1,450-to-$1,700 increase and a conditional $250 refund offer while also saying the car arrived on time without scratches. ConsumerAffairs’ headline star percentages do not reconcile with its displayed rating-filter counts; neither is used to calculate a new distribution. Filtered negative captures, repeated reviewer updates and Reddit posts cannot establish a company-wide failure rate. SGT’s October 12, 2026 reply to E S acknowledges communication concerns, says carrier availability can change after an earlier pickup option is declined, and states the shipment was ultimately completed. Its August 31 BBB response says quotes are market-based estimates, revised offers may be declined, and that particular order was canceled without a cancellation fee; the BBB status remains answered, despite the company calling the matter resolved. In the August 18 cancellation dispute, SGT cites its signed contract and alleged double-booking, maintains the $199 fee was due and says it waived the extra $200 chargeback-related amount; the customer expressly rejects the double-booking characterization. Its October 14 reply to Robert J disputes a deposit-theft allegation and says it was unable to collect the cancellation fee, so that review is not evidence of a confirmed stolen deposit. In a September 21 BBB reply about tracking, SGT explains that the feature shows order status, not live GPS for every independent carrier. Its August 24 reply to Lynn says VIP phone access is optional and email/live chat remain available without the additional fee. Trustpilot reviewer Philip Arellano’s October 9 damage report is accompanied by SGT’s same-day reply saying it had not received a prior damage report, had attempted contact and emailed a damage form; the supplied record does not establish the claim outcome. SGT characterizes good-faith resolution discussions as attempts to settle concerns, not an admission of wrongdoing. Trustpilot’s 100% negative-review response metric and typical reply within 24 hours do not prove accepted resolutions. These are published accounts, not independently verified shipments. Similar stories across platforms may describe the same transaction.
Pricing and service fit
Before authorizing payment, obtain the final carrier offer, broker fee and charge timing, and distinguish a quote/price-match claim from a binding total. Read the actual signed cancellation and refund provisions together: the saved company replies cite a $199 fee for specified circumstances including cancellation during an active pickup window or double-booking, while customers dispute whether those triggers applied. Request a written explanation of what constitutes double-booking versus requesting competing quotes, when the pickup window expires, how to cancel in writing, and whether refusing a higher offer permits a fee-free cancellation. Replies also describe a possible $200 chargeback-related fee and collections; these are the company’s contractual assertions, not a ruling on enforceability or a limitation of statutory dispute rights. Keep all quote versions, cancellation notices and payment records. Confirm the price and remedy of any guaranteed/express pickup service separately from ordinary estimates; ask about standard versus paid phone support, order-status tracking versus GPS, personal-property limits, and the carrier’s insurance and damage-report procedure. Ask for every settlement condition in writing without assuming that an offered refund was paid or that a dispute has been resolved. The supplied pages do not establish measured performance on every route or transport type. Confirm the actual carrier, pickup window, vehicle condition requirements and any terminal or ocean segment. Individual review prices are historical examples, not current lane quotes.
Transparency and brand signals
BBB’s SGT Auto Transport Corp. profile matches the SAFER address and phone and reports a July 10, 2014 business start, September 1, 2023 incorporation, October 2, 2023 BBB file opening and accreditation since October 31, 2023. These dates describe different events; incorporation/accreditation in 2023 does not establish that operations only began then. SAFER’s legal-name display omits “Corp.”, but the federal identifiers, location and contact details match the existing broker rather than a different authority. The company-written Trustpilot description claims an A BBB rating; the supplied direct BBB profile instead shows B and cites 186 complaints. The direct BBB snapshot is used for the grade, without treating the company’s promotional description as an independent verification of fleet size, customers served or insurance coverage. This update uses 16 user-supplied saved pages reviewed October 16, 2026, not live platform checks. Filtered negative pages overlap the main profiles and must not be added to their totals. Company replies are attributed claims; answered complaints are not necessarily resolved. The supplied Google Search knowledge panel for Car Shipping - SGT Auto Transport at 80 Orville Drive, Bohemia shows 4.6/5 from 16,109 Google reviews. A separate organic result displays 4.6 from 16,514; it is not the knowledge-panel count and is not substituted or added. Saved search evidence only; not independently checked live. Source evidence reviewed October 16, 2026; the existing 77/100 score is historical and was not recalculated from this upload.
Positive signals
- Google’s saved knowledge panel shows a high-volume 4.6/5 from 16,109 reviews, Trustpilot 4.3/5 from 1,639 and BBB customer reviews 4.45/5 from 1,226. Chanda B’s October 7, 2026 BBB account describes smooth coordination, pickup and delivery at the scheduled times and good pricing; SGT acknowledges the feedback October 8. Scott S, October 6, praises reasonable upfront pricing and communication. On Trustpilot, Nicole Nelson’s October 14 experience describes a stress-free first Florida-to-California shipment with professional drivers; SGT thanks her in its saved reply. Javonte’s October 8 experience describes efficient New York-to-Texas service and clear updates. ConsumerAffairs’ featured Olga review, March 22, 2025, says the quoted price was accurate and the transport took one day; Wayne’s March 11 featured review describes seamless pickup, delivery and driver communication. These are selected customer accounts, not guarantees. ConsumerAffairs reviewer Alyssa’s August 21, 2026 update says her cancellation fee was waived and improves her assessment despite canceling; this favorable follow-up must accompany the original fee complaint.
What to verify
- Lower platform snapshots warrant attention alongside the stronger Google/BBB customer averages: Yelp 2.9/5 from 699 reviews, ConsumerAffairs 3.7/5 from 1,095, and Transport Reviews two stars with 27 reviews, with the latter explicitly based on the last two years. BBB’s B grade and 186 three-year/79 last-year complaints are distinct from the 4.45/5 customer-review rating. E S’s October 8, 2026 BBB review alleges pickup on October 5 after a September 30–October 2 window and inadequate proactive updates. An August 31 BBB complaint alleges a $1,550 quote became more than $2,000. An August 18 complaint disputes a $199 retained cancellation fee after an $885 quote became $1,250, subsequent collections and an additional $200 chargeback-related amount; the customer disputes SGT’s double-booking explanation. Halyna’s August 13–14 ConsumerAffairs/Transport Reviews accounts describe the same cancellation/collections themes and a proposed refund allegedly conditioned on removing negative reviews; these are disputed accounts, not independent findings of manipulation or separate verified incidents. Yelp reviewer Mayura P, August 21, alleges a $1,450-to-$1,700 increase and a conditional $250 refund offer while also saying the car arrived on time without scratches. ConsumerAffairs’ headline star percentages do not reconcile with its displayed rating-filter counts; neither is used to calculate a new distribution. Filtered negative captures, repeated reviewer updates and Reddit posts cannot establish a company-wide failure rate.
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.
Frequently asked questions
What does Verify Car Carrier’s audit of SGT Auto Transport cover?
Independent audits cover authority, reputation, customer experience, pricing risk, service fit, company history, and source evidence.
Does SGT Auto Transport’s audit score guarantee a better shipment?
No. The score summarizes current audit evidence; it cannot guarantee a specific carrier, final price, pickup timing, or shipment outcome. Always confirm the written quote, carrier details, insurance, and cancellation terms before booking.