The short answer
A close comparison—fit matters more than a small score difference
Trans Express Logistics has a 1-point edge in the current audit score. That is not enough on its own to settle the decision. Use the service fit, pricing approach, and documented caveats below to decide which option better matches your shipment.
Start with the right kind of score
An audit score summarizes evidence. Customer ratings describe reviews. They use different scales and are not interchangeable.
Trans Express Logistics
Independent audit evidence
Audit score · out of 100
66 / 100
Good Option
Evidence dated August 17, 2026
Higher current audit scoreView audit & evidence →Universal Transit
Independent audit evidence
Audit score · out of 100
65 / 100
Good Option
Evidence dated August 17, 2026
View audit & evidence →How to read this: audit scores use a 100-point scale, not a customer-star scale or a shipment guarantee. Public customer ratings below are out of 5; BBB ratings use the source’s own scale. “Not established” means the available record does not establish that fact. Read the methodology.
The facts, side by side
Compare the available evidence
Audit scores, public ratings and company records are different signals—not a single ranking. Missing data does not establish a finding. Confirm current authority and written terms before booking.
| Evidence signal | Trans Express Logistics TRANS EXPRESS LOGISTICS INC | Universal Transit WILLIAM M JACKSON & MARSHALL MICHELLE COMPTON-JONES |
|---|---|---|
| Independent audit score · /100 | 66 / 100 | 65 / 100 |
| Audit classification | Good Option | Good Option |
| FMCSA authority | Active authority | Active authority |
| Years in Business | 15 years recorded in the audit | 16 years recorded in the audit |
| Home State | TX | TX |
| Google customer rating · /5 | 4.4 / 5 · 990 reviews | 4.9 / 5 · 640 reviews |
| BBB Rating | B+ | B+ |
| Transport Reviews customer rating · /5 | Not established | Not established |
| Yelp · /5 or platform status | Not established | Not established |
| Trustpilot · /5 or platform status | Not established | Not established |
| ConsumerAffairs · /5 or platform status | Not established | Not established |
| BBB customer reviews · /5 or platform status | Not established | Not established |
| BBB accreditation | Not established | Not established |
| BBB complaints · last 12 months | Not established | Not established |
| BBB complaints · last 3 years | Not established | Not established |
| Evidence snapshot date | August 17, 2026 — recorded evidence, not a live check | August 17, 2026 — recorded evidence, not a live check |
| Pricing Style | Mid-range | Premium |
| Price-change Risk | Low | Medium |
| Best Fit | Balanced | Luxury |
| Service Fit | Broadly balanced service profile; strong audited fits: open transport, enclosed transport, and inoperable vehicles | Luxury is its stated overall fit; strong audited fits: open transport, enclosed transport, and luxury or high-value vehicles |
| MC Number | MC-741337 | MC-716270 |
| USDOT Number | 2248494 | 2042484 |
| Profile links | Request a quote fromTrans Express Logistics →Read full audit → | Request a quote fromUniversal Transit →Read full audit → |
Your shipment. Your choice of company.
Request a quote from the company you choose. Company contact and a shipment-specific quote come next—not an instant price.
How to use this comparison
Choose based on your shipment—not a headline score alone
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. We compare audited signals instead of selling rank positions, then link to the underlying broker reports so you can verify the evidence before you request quotes.
Best fit by situation
When each broker may make more sense
Trans Express Logistics
Audit score: 66/100 · Good Option
- •strong audited fits: open transport, enclosed transport, and inoperable vehicles
- •the audit records a low price-change risk signal
- •15 years in business adds operating history
Universal Transit
Audit score: 65/100 · Good Option
- •Luxury shipping is a stated overall fit
- •strong audited fits: open transport, enclosed transport, and luxury or high-value vehicles
- •16 years in business adds operating history
Broker-by-broker analysis
What the audited evidence says
Trans Express Logistics
Audit score: 66/100 · Good Option · Audited August 17, 2026
This audit gives Trans Express Logistics a score of 66/100 — Good Option. We recommend using this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..
Read detailed findings · Authority, reviews, pricing & service
Authority and company record
TRANS EXPRESS LOGISTICS INC holds active FMCSA operating authority, under MC MC-741337 / USDOT 2248494. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) had at least one channel that failed to respond at time of audit. The company has operated for 15 years, and its public profile is incomplete.
Reviews and customer experience
Across review platforms, TRANS EXPRESS LOGISTICS INC shows 4.4★ on Google (990 reviews), 4.8★ on Transport Reviews, 4.7★ on Trustpilot, 4.6★ on ConsumerAffairs. Review activity is okay, and sentiment is strong across platforms. BBB status is listed as B+, with a low complaint signal. Overall complaint severity in this audit is rated low. Customer accounts describe communication as strong and price honesty as strong. Pickup experiences run strong, and delivery experiences run strong. Problem handling is described as strong, and reports on whether customers would use TRANS EXPRESS LOGISTICS INC again are strong.
Pricing and service fit
TRANS EXPRESS LOGISTICS INC positions itself as a mid-range option. Consistency between quoted and final price is high, with low risk of price-change complaints. Customers generally describe the value as high. Binding transparent rate policy. Coverage on common shipping lanes is rated strong, with high confidence in route relevance. Best suited for open transport, enclosed transport, inoperable vehicles.
Transparency and brand signals
Website and brand presentation come across as strong, with strong handling of public reviews and strong service transparency. Overall trust feel from this audit is strong.
Positive signals
- Active FMCSA Authority
- Strong Customer Reviews
What to verify
No material caution flags are listed in this audit.
Source checks
Universal Transit
Audit score: 65/100 · Good Option · Audited August 17, 2026
This audit gives Universal Transit a score of 65/100 — Good Option. We recommend using this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..
Read detailed findings · Authority, reviews, pricing & service
Authority and company record
WILLIAM M JACKSON & MARSHALL MICHELLE COMPTON-JONES holds active FMCSA operating authority, under MC MC-716270 / USDOT 2042484. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) had at least one channel that failed to respond at time of audit. The company has operated for 16 years, and its public profile is incomplete.
Reviews and customer experience
Across review platforms, WILLIAM M JACKSON & MARSHALL MICHELLE COMPTON-JONES shows 4.9★ on Google (640 reviews), 4.5★ on Transport Reviews (5 reviews), 4.4★ on Trustpilot, 4.3★ on ConsumerAffairs. Review activity is okay, and sentiment is mixed across platforms. BBB status is listed as B+, with a medium complaint signal. Overall complaint severity in this audit is rated medium. Customer accounts describe communication as strong and price honesty as mixed. Pickup experiences run strong, and delivery experiences run strong. Problem handling is described as mixed, and reports on whether customers would use WILLIAM M JACKSON & MARSHALL MICHELLE COMPTON-JONES again are strong.
Pricing and service fit
WILLIAM M JACKSON & MARSHALL MICHELLE COMPTON-JONES positions itself as a premium option. Consistency between quoted and final price is medium, with medium risk of price-change complaints. Customers generally describe the value as high. Dynamic market rate estimate. Coverage on common shipping lanes is rated strong, with high confidence in route relevance. Best suited for open transport, enclosed transport, luxury or high-value vehicles.
Transparency and brand signals
Website and brand presentation come across as strong, with mixed handling of public reviews and strong service transparency. Overall trust feel from this audit is strong.
Positive signals
- Active FMCSA Authority
- Strong Customer Reviews
What to verify
- Moderate Pricing Variability
Source checks
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.
Frequently asked questions
How should I compare Trans Express Logistics and Universal Transit?
Start with the available audit evidence, then compare the written quote, carrier-assignment process, pickup window, cancellation terms, and service fit.
Which company has the higher current audit score?
Trans Express Logistics currently has the highest score. The score summarizes available evidence, but it cannot guarantee a specific carrier, final price, or pickup outcome.
Which shipment needs separate Trans Express Logistics and Universal Transit?
The current audit rates these as strong service fits: Trans Express Logistics: open transport, enclosed transport, and inoperable vehicles; Universal Transit: open transport, enclosed transport, and luxury or high-value vehicles. Confirm the written quote and actual carrier availability for your specific vehicle and route.
Does the higher trust score guarantee a better shipment?
No. The score summarizes current audit evidence; it cannot guarantee a specific carrier, final price, pickup timing, or shipment outcome. Always confirm the written quote, carrier details, insurance, and cancellation terms before booking.