The short answer
Tied at 5/100—compare fit and evidence
Transport & shipping express and Xcellent Towing share the highest current audit score at 5/100. There is no score-based audit lead. Compare the documented service fit, pricing approach, operating history, and caveats below before choosing.
Start with the right kind of score
An audit score summarizes evidence. Customer ratings describe reviews. They use different scales and are not interchangeable.
Transport & shipping express
Independent audit evidence
Audit score · out of 100
5 / 100
Do Not Recommend
Evidence dated August 17, 2026
View audit & evidence →Xcellent Towing
Independent audit evidence
Audit score · out of 100
5 / 100
Do Not Recommend
Evidence dated August 17, 2026
View audit & evidence →How to read this: audit scores use a 100-point scale, not a customer-star scale or a shipment guarantee. Public customer ratings below are out of 5; BBB ratings use the source’s own scale. “Not established” means the available record does not establish that fact. Read the methodology.
The facts, side by side
Compare the available evidence
Audit scores, public ratings and company records are different signals—not a single ranking. Missing data does not establish a finding. Confirm current authority and written terms before booking.
| Evidence signal | Transport & shipping express TRANSPORT & SHIPPING EXPRESS II INC | Xcellent Towing XCELLENT TOWING & TRANSPORT CORP |
|---|---|---|
| Independent audit score · /100 | 5 / 100 | 5 / 100 |
| Audit classification | Do Not Recommend | Do Not Recommend |
| FMCSA authority | Inactive authority | Inactive authority |
| Years in Business | 8 years recorded in the audit | 3 years recorded in the audit |
| Home State | FL | FL |
| Google customer rating · /5 | 3.4 / 5 · 29 reviews | 3.2 / 5 · 7 reviews |
| BBB Rating | B- | NR |
| Transport Reviews customer rating · /5 | Not established | Not established |
| Yelp · /5 or platform status | Not established | Not established |
| Trustpilot · /5 or platform status | Not established | Not established |
| ConsumerAffairs · /5 or platform status | Not established | Not established |
| BBB customer reviews · /5 or platform status | Not established | Not established |
| BBB accreditation | Not established | Not established |
| BBB complaints · last 12 months | Not established | Not established |
| BBB complaints · last 3 years | Not established | Not established |
| Evidence snapshot date | August 17, 2026 — recorded evidence, not a live check | August 17, 2026 — recorded evidence, not a live check |
| Pricing Style | Budget | Mid-range |
| Price-change Risk | High | High |
| Best Fit | Standard Open | Balanced |
| Service Fit | Standard Open is its stated overall fit | Broadly balanced service profile |
| MC Number | MC-1002422 | MC-1572348 |
| USDOT Number | 3210429 | 4114606 |
| Profile links | Request a quote fromTransport & shipping express →Read full audit → | Request a quote fromXcellent Towing →Read full audit → |
Your shipment. Your choice of company.
Request a quote from the company you choose. Company contact and a shipment-specific quote come next—not an instant price.
How to use this comparison
Choose based on your shipment—not a headline score alone
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. We compare audited signals instead of selling rank positions, then link to the underlying broker reports so you can verify the evidence before you request quotes.
Best fit by situation
When each broker may make more sense
Transport & shipping express
Audit score: 5/100 · Do Not Recommend
- •Standard Open shipping is a stated overall fit
- •8 years in business adds operating history
Xcellent Towing
Audit score: 5/100 · Do Not Recommend
- •3 years in business adds operating history
Broker-by-broker analysis
What the audited evidence says
Transport & shipping express
Audit score: 5/100 · Do Not Recommend · Audited August 17, 2026
This audit gives Transport & shipping express a score of 5/100 — Do Not Recommend. We do not currently recommend this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..
Repeat-customer signal to verify
The audit describes repeat-customer evidence as weaker than this broker’s other customer-experience signals. Review recent source feedback and confirm the written terms before treating the overall score as decisive.
Read detailed findings · Authority, reviews, pricing & service
Authority and company record
TRANSPORT & SHIPPING EXPRESS II INC does not currently show active FMCSA operating authority, under MC MC-1002422 / USDOT 3210429. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) had at least one channel that failed to respond at time of audit. The company has operated for 8 years, and its public profile is complete.
Reviews and customer experience
Across review platforms, TRANSPORT & SHIPPING EXPRESS II INC shows 3.4★ on Google (29 reviews), 2.9★ on Transport Reviews (20 reviews), 3.2★ on Trustpilot, 2.9★ on ConsumerAffairs. Review activity is stale, and sentiment is weak across platforms. BBB status is listed as B-, with a high complaint signal. Overall complaint severity in this audit is rated high. Customer accounts describe communication as weak and price honesty as weak. Pickup experiences run weak, and delivery experiences run weak. Problem handling is described as weak, and reports on whether customers would use TRANSPORT & SHIPPING EXPRESS II INC again are weak.
Pricing and service fit
TRANSPORT & SHIPPING EXPRESS II INC positions itself as a budget option. Consistency between quoted and final price is low, with high risk of price-change complaints. Customers generally describe the value as medium. Dynamic market rate estimate. Coverage on common shipping lanes is rated weak, with low confidence in route relevance. Weaker fit for open transport.
Transparency and brand signals
Website and brand presentation come across as weak, with mixed handling of public reviews and mixed service transparency. Overall trust feel from this audit is weak.
Positive signals
- Established Brand History
- National Route Coverage
What to verify
- FMCSA authority not confirmed active
- Inactive FMCSA Operating Status
- Moderate Pricing Variability
Source checks
Xcellent Towing
Audit score: 5/100 · Do Not Recommend · Audited August 17, 2026
This audit gives Xcellent Towing a score of 5/100 — Do Not Recommend. We do not currently recommend this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..
Repeat-customer signal to verify
The audit describes repeat-customer evidence as weaker than this broker’s other customer-experience signals. Review recent source feedback and confirm the written terms before treating the overall score as decisive.
Read detailed findings · Authority, reviews, pricing & service
Authority and company record
XCELLENT TOWING & TRANSPORT CORP does not currently show active FMCSA operating authority, under MC MC-1572348 / USDOT 4114606. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) had at least one channel that failed to respond at time of audit. The company has operated for 3 years, and its public profile is complete.
Reviews and customer experience
Across review platforms, XCELLENT TOWING & TRANSPORT CORP shows 3.2★ on Google (7 reviews), 2.7★ on Transport Reviews, 3.4★ on Trustpilot, 3.1★ on ConsumerAffairs. Review activity is stale, and sentiment is weak across platforms. BBB status is listed as NR, with a high complaint signal. Overall complaint severity in this audit is rated high. Customer accounts describe communication as weak and price honesty as weak. Pickup experiences run weak, and delivery experiences run weak. Problem handling is described as weak, and reports on whether customers would use XCELLENT TOWING & TRANSPORT CORP again are weak.
Pricing and service fit
XCELLENT TOWING & TRANSPORT CORP positions itself as a mid-range option. Consistency between quoted and final price is low, with high risk of price-change complaints. Customers generally describe the value as medium. Dynamic market rate estimate. Coverage on common shipping lanes is rated weak, with low confidence in route relevance. Weaker fit for open transport.
Transparency and brand signals
Website and brand presentation come across as weak, with mixed handling of public reviews and mixed service transparency. Overall trust feel from this audit is weak.
Positive signals
- Established Brand History
- National Route Coverage
What to verify
- FMCSA authority not confirmed active
- Inactive FMCSA Operating Status
- Moderate Pricing Variability
Source checks
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.
Frequently asked questions
How should I compare Transport & shipping express and Xcellent Towing?
Start with the available audit evidence, then compare the written quote, carrier-assignment process, pickup window, cancellation terms, and service fit.
Why are Transport & shipping express and Xcellent Towing tied for the highest score?
They each currently score 5/100 in the audit. A tied score does not make either broker the automatic choice; the practical differences are service fit, pricing terms, operating history, and the caveats in each full audit.
Which shipment needs separate Transport & shipping express and Xcellent Towing?
The current audit rates these as strong service fits: Transport & shipping express: no service type is currently rated Strong; Xcellent Towing: no service type is currently rated Strong. Confirm the written quote and actual carrier availability for your specific vehicle and route.
What should I make of the repeat-customer caution for Transport & shipping express and Xcellent Towing?
Transport & shipping express: The audit describes repeat-customer evidence as weaker than this broker’s other customer-experience signals. Review recent source feedback and confirm the written terms before treating the overall score as decisive. Xcellent Towing: The audit describes repeat-customer evidence as weaker than this broker’s other customer-experience signals. Review recent source feedback and confirm the written terms before treating the overall score as decisive.
Does the higher trust score guarantee a better shipment?
No. The score summarizes current audit evidence; it cannot guarantee a specific carrier, final price, pickup timing, or shipment outcome. Always confirm the written quote, carrier details, insurance, and cancellation terms before booking.