The short answer
Tied at 74/100—compare fit and evidence
Turn Key Transport and Umbrella Auto transport share the highest current audit score at 74/100. There is no score-based audit lead. Compare the documented service fit, pricing approach, operating history, and caveats below before choosing.
Start with the right kind of score
An audit score summarizes evidence. Customer ratings describe reviews. They use different scales and are not interchangeable.
Turn Key Transport
Independent audit evidence
Audit score · out of 100
74 / 100
Strong Recommended Option
Evidence dated August 17, 2026
View audit & evidence →Umbrella Auto transport
Independent audit evidence
Audit score · out of 100
74 / 100
Strong Recommended Option
Evidence dated August 17, 2026
View audit & evidence →How to read this: audit scores use a 100-point scale, not a customer-star scale or a shipment guarantee. Public customer ratings below are out of 5; BBB ratings use the source’s own scale. “Not established” means the available record does not establish that fact. Read the methodology.
The facts, side by side
Compare the available evidence
Audit scores, public ratings and company records are different signals—not a single ranking. Missing data does not establish a finding. Confirm current authority and written terms before booking.
| Evidence signal | Turn Key Transport TURN KEY TRANSPORT | Umbrella Auto transport UMBRELLA AUTO TRANSPORT INC |
|---|---|---|
| Independent audit score · /100 | 74 / 100 | 74 / 100 |
| Audit classification | Strong Recommended Option | Strong Recommended Option |
| FMCSA authority | Active authority | Active authority |
| Years in Business | 10 years recorded in the audit | 13 years recorded in the audit |
| Home State | NC | PA |
| Google customer rating · /5 | 4.4 / 5 · 390 reviews | 4.5 / 5 · 1,300 reviews |
| BBB Rating | B+ | A+ |
| Transport Reviews customer rating · /5 | Not established | Not established |
| Yelp · /5 or platform status | Not established | Not established |
| Trustpilot · /5 or platform status | Not established | Not established |
| ConsumerAffairs · /5 or platform status | Not established | Not established |
| BBB customer reviews · /5 or platform status | Not established | Not established |
| BBB accreditation | Not established | Not established |
| BBB complaints · last 12 months | Not established | Not established |
| BBB complaints · last 3 years | Not established | Not established |
| Evidence snapshot date | August 17, 2026 — recorded evidence, not a live check | August 17, 2026 — recorded evidence, not a live check |
| Pricing Style | Mid-range | Mid-range |
| Price-change Risk | Low | Low |
| Best Fit | Balanced | Balanced |
| Service Fit | Broadly balanced service profile; strong audited fits: open transport, enclosed transport, urgent pickup, and inoperable vehicles | Broadly balanced service profile; strong audited fits: open transport and urgent pickup |
| MC Number | MC-976181 | MC-812893 |
| USDOT Number | 2901625 | 2369685 |
| Profile links | Request a quote fromTurn Key Transport →Read full audit → | Request a quote fromUmbrella Auto transport →Read full audit → |
Your shipment. Your choice of company.
Request a quote from the company you choose. Company contact and a shipment-specific quote come next—not an instant price.
How to use this comparison
Choose based on your shipment—not a headline score alone
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. We compare audited signals instead of selling rank positions, then link to the underlying broker reports so you can verify the evidence before you request quotes.
Best fit by situation
When each broker may make more sense
Turn Key Transport
Audit score: 74/100 · Strong Recommended Option
- •strong audited fits: open transport, enclosed transport, urgent pickup, and inoperable vehicles
- •the audit records a low price-change risk signal
- •10 years in business adds operating history
Umbrella Auto transport
Audit score: 74/100 · Strong Recommended Option
- •strong audited fits: open transport and urgent pickup
- •the audit records a low price-change risk signal
- •13 years in business adds operating history
Broker-by-broker analysis
What the audited evidence says
Turn Key Transport
Audit score: 74/100 · Strong Recommended Option · Audited August 17, 2026
This audit gives Turn Key Transport a score of 74/100 — Strong Recommended Option. We recommend using this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..
Read detailed findings · Authority, reviews, pricing & service
Authority and company record
TURN KEY TRANSPORT holds active FMCSA operating authority, under MC MC-976181 / USDOT 2901625. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) were all reachable and functioning at time of audit. The company has operated for 10 years, and its public profile is complete.
Reviews and customer experience
Across review platforms, TURN KEY TRANSPORT shows 4.4★ on Google (390 reviews), 4.4★ on Transport Reviews (70 reviews), 4.3★ on Trustpilot, 4.2★ on ConsumerAffairs. Review activity is fresh, and sentiment is strong across platforms. BBB status is listed as B+, with a low complaint signal. Overall complaint severity in this audit is rated low. Customer accounts describe communication as strong and price honesty as strong. Pickup experiences run strong, and delivery experiences run strong. Problem handling is described as strong, and reports on whether customers would use TURN KEY TRANSPORT again are strong.
Pricing and service fit
TURN KEY TRANSPORT positions itself as a mid-range option. Consistency between quoted and final price is high, with low risk of price-change complaints. Customers generally describe the value as high. Binding transparent rate policy. Coverage on common shipping lanes is rated strong, with high confidence in route relevance. Best suited for open transport, enclosed transport, urgent / expedited pickup, inoperable vehicles.
Transparency and brand signals
Website and brand presentation come across as strong, with strong handling of public reviews and strong service transparency. Overall trust feel from this audit is strong.
Positive signals
- Active FMCSA Authority
- Strong Customer Reviews
What to verify
No material caution flags are listed in this audit.
Source checks
Umbrella Auto transport
Audit score: 74/100 · Strong Recommended Option · Audited August 17, 2026
This audit gives Umbrella Auto transport a score of 74/100 — Strong Recommended Option. We recommend using this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..
Read detailed findings · Authority, reviews, pricing & service
Authority and company record
UMBRELLA AUTO TRANSPORT INC holds active FMCSA operating authority, under MC MC-812893 / USDOT 2369685. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) had at least one channel that failed to respond at time of audit. The company has operated for 13 years, and its public profile is complete.
Reviews and customer experience
Across review platforms, UMBRELLA AUTO TRANSPORT INC shows 4.5★ on Google (1,300 reviews), 4.7★ on Transport Reviews (20 reviews), 4.6★ on Trustpilot, 4.5★ on ConsumerAffairs. Review activity is fresh, and sentiment is strong across platforms. BBB status is listed as A+, with a low complaint signal. Overall complaint severity in this audit is rated low. Customer accounts describe communication as strong and price honesty as strong. Pickup experiences run strong, and delivery experiences run strong. Problem handling is described as strong, and reports on whether customers would use UMBRELLA AUTO TRANSPORT INC again are strong.
Pricing and service fit
UMBRELLA AUTO TRANSPORT INC positions itself as a mid-range option. Consistency between quoted and final price is high, with low risk of price-change complaints. Customers generally describe the value as high. Binding transparent rate policy. Coverage on common shipping lanes is rated strong, with high confidence in route relevance. Best suited for open transport, urgent / expedited pickup.
Transparency and brand signals
Website and brand presentation come across as strong, with strong handling of public reviews and strong service transparency. Overall trust feel from this audit is strong.
Positive signals
- Active FMCSA Authority
- Strong Customer Reviews
What to verify
No material caution flags are listed in this audit.
Source checks
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.
Frequently asked questions
How should I compare Turn Key Transport and Umbrella Auto transport?
Start with the available audit evidence, then compare the written quote, carrier-assignment process, pickup window, cancellation terms, and service fit.
Why are Turn Key Transport and Umbrella Auto transport tied for the highest score?
They each currently score 74/100 in the audit. A tied score does not make either broker the automatic choice; the practical differences are service fit, pricing terms, operating history, and the caveats in each full audit.
Which shipment needs separate Turn Key Transport and Umbrella Auto transport?
The current audit rates these as strong service fits: Turn Key Transport: open transport, enclosed transport, urgent pickup, and inoperable vehicles; Umbrella Auto transport: open transport and urgent pickup. Confirm the written quote and actual carrier availability for your specific vehicle and route.
Does the higher trust score guarantee a better shipment?
No. The score summarizes current audit evidence; it cannot guarantee a specific carrier, final price, pickup timing, or shipment outcome. Always confirm the written quote, carrier details, insurance, and cancellation terms before booking.