Quick answer
Universal Transit has an independent audit profile
Universal Transit currently scores 65/100 in VerifyCarCarrier’s audit data and is classified as Good Option. Review the verified evidence, price terms, carrier assignment, pickup window, and cancellation policy before booking.
How to use this audit
Read the evidence behind this broker
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. Use the evidence below to verify the broker’s current profile before you request a quote.
Best fit by situation
When this broker may make sense
Universal Transit
65/100 · Good Option
- •Luxury shipping is a stated overall fit
- •strong audited fits: open transport, enclosed transport, and luxury or high-value vehicles
- •16 years in business adds operating history
Broker-by-broker analysis
What the audited evidence says
Universal Transit
65/100 · Good Option · Audited August 17, 2026
This audit gives Universal Transit a score of 65/100 — Good Option. We recommend using this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..
Authority and company record
WILLIAM M JACKSON & MARSHALL MICHELLE COMPTON-JONES holds active FMCSA operating authority, under MC MC-716270 / USDOT 2042484. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) had at least one channel that failed to respond at time of audit. The company has operated for 16 years, and its public profile is incomplete.
Reviews and customer experience
Across review platforms, WILLIAM M JACKSON & MARSHALL MICHELLE COMPTON-JONES shows 4.9★ on Google (640 reviews), 4.5★ on Transport Reviews (5 reviews), 4.4★ on Trustpilot, 4.3★ on ConsumerAffairs. Review activity is okay, and sentiment is mixed across platforms. BBB status is listed as B+, with a medium complaint signal. Overall complaint severity in this audit is rated medium. Customer accounts describe communication as strong and price honesty as mixed. Pickup experiences run strong, and delivery experiences run strong. Problem handling is described as mixed, and reports on whether customers would use WILLIAM M JACKSON & MARSHALL MICHELLE COMPTON-JONES again are strong.
Pricing and service fit
WILLIAM M JACKSON & MARSHALL MICHELLE COMPTON-JONES positions itself as a premium option. Consistency between quoted and final price is medium, with medium risk of price-change complaints. Customers generally describe the value as high. Dynamic market rate estimate. Coverage on common shipping lanes is rated strong, with high confidence in route relevance. Best suited for open transport, enclosed transport, luxury or high-value vehicles.
Transparency and brand signals
Website and brand presentation come across as strong, with mixed handling of public reviews and strong service transparency. Overall trust feel from this audit is strong.
Positive signals
- Active FMCSA Authority
- Strong Customer Reviews
What to verify
- Moderate Pricing Variability
Source checks
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.