The short answer
Recommendation pending a complete audit
We are not naming an overall pick because the evidence review for US Freightmasters LLC is incomplete. The available table shows recorded information, but it is not enough to make a like-for-like recommendation.
Start with the right kind of score
An audit score summarizes evidence. Customer ratings describe reviews. They use different scales and are not interchangeable.
US Freightmasters LLC
Independent audit evidence
Audit incomplete
No complete score to compare. Missing evidence is not a positive or negative finding.
View audit & evidence →USA Auto Shipping
Independent audit evidence
Audit score · out of 100
67 / 100
Good Option
Evidence dated August 17, 2026
View audit & evidence →How to read this: audit scores use a 100-point scale, not a customer-star scale or a shipment guarantee. Public customer ratings below are out of 5; BBB ratings use the source’s own scale. “Not established” means the available record does not establish that fact. Read the methodology.
The facts, side by side
Compare the available evidence
Audit scores, public ratings and company records are different signals—not a single ranking. Missing data does not establish a finding. Confirm current authority and written terms before booking.
| Evidence signal | US Freightmasters LLC | USA Auto Shipping HUGO CRUZ |
|---|---|---|
| Independent audit score · /100 | Not available · Audit incomplete | 67 / 100 |
| Audit classification | Audit incomplete | Good Option |
| FMCSA authority | Not established | Active authority |
| Years in Business | Not established | 15 years recorded in the audit |
| Home State | Not established | FL |
| Google customer rating · /5 | Rating not establishedView Google source ↗ | 4.4 / 5 · 1,390 reviews |
| BBB Rating | Rating not establishedView BBB source ↗ | B+ |
| Transport Reviews customer rating · /5 | Rating not establishedView Transport Reviews source ↗ | Not established |
| Yelp · /5 or platform status | Rating not establishedView Yelp source ↗ | Not established |
| Trustpilot · /5 or platform status | Not established | Not established |
| ConsumerAffairs · /5 or platform status | Not established | Not established |
| BBB customer reviews · /5 or platform status | Not established | Not established |
| BBB accreditation | Not established | Not established |
| BBB complaints · last 12 months | Not established | Not established |
| BBB complaints · last 3 years | Not established | Not established |
| Evidence snapshot date | Date not established — recorded evidence, not a live check | August 17, 2026 — recorded evidence, not a live check |
| Pricing Style | No standardized label. Read pricing evidence | Mid-range |
| Price-change Risk | Not established | Low |
| Best Fit | Not established | Balanced |
| Service Fit | Not established · Audit incomplete | Broadly balanced service profile; strong audited fits: open transport, enclosed transport, urgent pickup, and inoperable vehicles |
| MC Number | Not on file | MC-693728 |
| USDOT Number | Not on file | 2245438 |
| Profile links | Request a quote fromUS Freightmasters LLC →View available record → | Request a quote fromUSA Auto Shipping →Read full audit → |
Your shipment. Your choice of company.
Request a quote from the company you choose. Company contact and a shipment-specific quote come next—not an instant price.
How to use this comparison
Choose based on your shipment—not a headline score alone
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. We compare audited signals instead of selling rank positions, then link to the underlying broker reports so you can verify the evidence before you request quotes.
Best fit by situation
When each broker may make more sense
US Freightmasters LLC
Audit incomplete · No fit recommendation
This broker’s evidence review is incomplete. The available information does not support a fit recommendation.
View available evidence →USA Auto Shipping
Audit score: 67/100 · Good Option
- •strong audited fits: open transport, enclosed transport, urgent pickup, and inoperable vehicles
- •the audit records a low price-change risk signal
- •15 years in business adds operating history
Broker-by-broker analysis
What the audited evidence says
US Freightmasters LLC
Audit incomplete
US Freightmasters LLC does not have a complete evidence review. We cannot provide a full verdict from the available authority, reputation, pricing, and service information.
A complete review of authority, reputation, pricing, and service evidence is not established in this record. Do not treat missing findings as reassurance.
Positive signals
No additional positive signals listed.
What to verify
Caution findings are not established by a complete audit.
USA Auto Shipping
Audit score: 67/100 · Good Option · Audited August 17, 2026
This audit gives USA Auto Shipping a score of 67/100 — Good Option. We recommend using this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..
Read detailed findings · Authority, reviews, pricing & service
Authority and company record
HUGO CRUZ holds active FMCSA operating authority, under MC MC-693728 / USDOT 2245438. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) had at least one channel that failed to respond at time of audit. The company has operated for 15 years, and its public profile is incomplete.
Reviews and customer experience
Across review platforms, HUGO CRUZ shows 4.4★ on Google (1,390 reviews), 4.8★ on Transport Reviews (3 reviews), 4.7★ on Trustpilot, 4.6★ on ConsumerAffairs. Review activity is okay, and sentiment is strong across platforms. BBB status is listed as B+, with a low complaint signal. Overall complaint severity in this audit is rated low. Customer accounts describe communication as strong and price honesty as strong. Pickup experiences run strong, and delivery experiences run strong. Problem handling is described as strong, and reports on whether customers would use HUGO CRUZ again are strong.
Pricing and service fit
HUGO CRUZ positions itself as a mid-range option. Consistency between quoted and final price is high, with low risk of price-change complaints. Customers generally describe the value as high. Binding transparent rate policy. Coverage on common shipping lanes is rated strong, with high confidence in route relevance. Best suited for open transport, enclosed transport, urgent / expedited pickup, inoperable vehicles.
Transparency and brand signals
Website and brand presentation come across as strong, with strong handling of public reviews and strong service transparency. Overall trust feel from this audit is strong.
Positive signals
- Active FMCSA Authority
- Strong Customer Reviews
What to verify
No material caution flags are listed in this audit.
Source checks
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.
Frequently asked questions
How should I compare US Freightmasters LLC and USA Auto Shipping?
Start with the available audit evidence, then compare the written quote, carrier-assignment process, pickup window, cancellation terms, and service fit.
Why is there no overall recommendation yet?
At least one audit is still incomplete. We wait for verified authority, reputation, pricing, and service evidence before naming a comparative recommendation.
Which shipment needs separate US Freightmasters LLC and USA Auto Shipping?
The current audit rates these as strong service fits: US Freightmasters LLC: no service type is currently rated Strong; USA Auto Shipping: open transport, enclosed transport, urgent pickup, and inoperable vehicles. Confirm the written quote and actual carrier availability for your specific vehicle and route.
Does the higher trust score guarantee a better shipment?
No. The score summarizes current audit evidence; it cannot guarantee a specific carrier, final price, pickup timing, or shipment outcome. Always confirm the written quote, carrier details, insurance, and cancellation terms before booking.