The short answer
uShip has the stronger current audit profile
uShip leads this comparison by 77 points in Verify Car Carrier’s current audit data. That is a meaningful evidence edge, not a guarantee of an individual shipment outcome—confirm the final quote, carrier assignment, pickup window, and cancellation terms before booking.
Start with the right kind of score
An audit score summarizes evidence. Customer ratings describe reviews. They use different scales and are not interchangeable.
uShip
Independent audit evidence
Audit score · out of 100
82 / 100
Top Recommended
Evidence dated April 6, 2026
Higher current audit scoreView audit & evidence →Xcellent Towing
Independent audit evidence
Audit score · out of 100
5 / 100
Do Not Recommend
Evidence dated August 17, 2026
View audit & evidence →How to read this: audit scores use a 100-point scale, not a customer-star scale or a shipment guarantee. Public customer ratings below are out of 5; BBB ratings use the source’s own scale. “Not established” means the available record does not establish that fact. Read the methodology.
The facts, side by side
Compare the available evidence
Audit scores, public ratings and company records are different signals—not a single ranking. Missing data does not establish a finding. Confirm current authority and written terms before booking.
| Evidence signal | uShip uShip Inc | Xcellent Towing XCELLENT TOWING & TRANSPORT CORP |
|---|---|---|
| Independent audit score · /100 | 82 / 100 | 5 / 100 |
| Audit classification | Top Recommended | Do Not Recommend |
| FMCSA authority | Inactive authority | Inactive authority |
| Years in Business | 23 years recorded in the audit | 3 years recorded in the audit |
| Home State | TX | FL |
| Google customer rating · /5 | Rating not establishedView Google source ↗ | 3.2 / 5 · 7 reviews |
| BBB Rating | Rating not establishedView BBB source ↗ | NR |
| Transport Reviews customer rating · /5 | Rating not establishedView Transport Reviews source ↗ | Not established |
| Yelp · /5 or platform status | Rating not establishedView Yelp source ↗ | Not established |
| Trustpilot · /5 or platform status | Rating not establishedView Trustpilot source ↗ | Not established |
| ConsumerAffairs · /5 or platform status | Rating not establishedView ConsumerAffairs source ↗ | Not established |
| BBB customer reviews · /5 or platform status | Not established | Not established |
| BBB accreditation | Not established | Not established |
| BBB complaints · last 12 months | Not established | Not established |
| BBB complaints · last 3 years | Not established | Not established |
| Evidence snapshot date | April 6, 2026 — recorded evidence, not a live check | August 17, 2026 — recorded evidence, not a live check |
| Pricing Style | Budget | Mid-range |
| Price-change Risk | Medium | High |
| Best Fit | Balanced | Balanced |
| Service Fit | Broadly balanced service profile; strong audited fits: enclosed transport and urgent pickup | Broadly balanced service profile |
| MC Number | MC-23053 | MC-1572348 |
| USDOT Number | 2998976 | 4114606 |
| Profile links | Request a quote fromuShip →Read full audit → | Request a quote fromXcellent Towing →Read full audit → |
Your shipment. Your choice of company.
Request a quote from the company you choose. Company contact and a shipment-specific quote come next—not an instant price.
How to use this comparison
Choose based on your shipment—not a headline score alone
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. We compare audited signals instead of selling rank positions, then link to the underlying broker reports so you can verify the evidence before you request quotes.
Best fit by situation
When each broker may make more sense
uShip
Audit score: 82/100 · Top Recommended
- •strong audited fits: enclosed transport and urgent pickup
- •23 years in business adds operating history
Xcellent Towing
Audit score: 5/100 · Do Not Recommend
- •3 years in business adds operating history
Broker-by-broker analysis
What the audited evidence says
uShip
Audit score: 82/100 · Top Recommended · Audited April 6, 2026
This audit gives uShip a score of 82/100 — Top Recommended. We recommend this broker based on the reviewed authority, identity, reputation, customer-experience, pricing, route, and brand evidence. The total combines 20/20 legitimacy, 18/25 reputation, 15/20 customer experience, 12/15 pricing, 8/10 route and service, and 9/10 brand evidence.
Read detailed findings · Authority, reviews, pricing & service
Authority and company record
uShip Inc does not have confirmed active FMCSA authority in this audit under MC-23053 / USDOT 2998976. Its legal name, authority record, and public-facing identity matches the public-facing identity reviewed; website, phone, and email all tested as working. The audit lists 23 years in business and marks the public profile as partial.
Reviews and customer experience
The audit records 4.4/5 on Trustpilot. Review activity is Okay and cross-platform alignment is Mixed. The BBB entry is not rated, with a high complaint signal. Customer feedback in this audit is rated Strong for communication, Mixed for price honesty, Mixed for pickup, Mixed for delivery, and Strong for problem handling. Likelihood of using uShip again is rated Mixed.
Pricing and service fit
The audit classifies uShip as a budget option with medium price-change risk. Its pricing assessment is 12/15, including 2/5 for price consistency and 4/5 for bait-and-switch risk. Price honesty The audit identifies Balanced as the primary fit for uShip. Route and service evidence totals 8/10 (2/4 lane strength, 0/3 service fit, and 3/3 route relevance). Individual transport-type assessments are Open Transport: Mixed, Enclosed: Strong, Urgent Pickup: Strong, Luxury / Classic: Mixed, Inoperable Cars: Mixed.
Transparency and brand signals
Brand-transparency evidence totals 9/10, based on website quality (2/3), review responses (2/2), service transparency (2/2), reputation-management maturity (1/1), and overall trust feel (2/2).
Positive signals
- Finding budget drivers
- Price honesty
What to verify
- Delays might happen
Source checks
Xcellent Towing
Audit score: 5/100 · Do Not Recommend · Audited August 17, 2026
This audit gives Xcellent Towing a score of 5/100 — Do Not Recommend. We do not currently recommend this broker based on the FMCSA, review, and customer-experience data reviewed. Auditor notes: Complete multi-category audit performed based on verified FMCSA records and rating metrics..
Repeat-customer signal to verify
The audit describes repeat-customer evidence as weaker than this broker’s other customer-experience signals. Review recent source feedback and confirm the written terms before treating the overall score as decisive.
Read detailed findings · Authority, reviews, pricing & service
Authority and company record
XCELLENT TOWING & TRANSPORT CORP does not currently show active FMCSA operating authority, under MC MC-1572348 / USDOT 4114606. Its legal name, MC number, and public-facing identity line up consistently. Contact channels (website, phone, email) had at least one channel that failed to respond at time of audit. The company has operated for 3 years, and its public profile is complete.
Reviews and customer experience
Across review platforms, XCELLENT TOWING & TRANSPORT CORP shows 3.2★ on Google (7 reviews), 2.7★ on Transport Reviews, 3.4★ on Trustpilot, 3.1★ on ConsumerAffairs. Review activity is stale, and sentiment is weak across platforms. BBB status is listed as NR, with a high complaint signal. Overall complaint severity in this audit is rated high. Customer accounts describe communication as weak and price honesty as weak. Pickup experiences run weak, and delivery experiences run weak. Problem handling is described as weak, and reports on whether customers would use XCELLENT TOWING & TRANSPORT CORP again are weak.
Pricing and service fit
XCELLENT TOWING & TRANSPORT CORP positions itself as a mid-range option. Consistency between quoted and final price is low, with high risk of price-change complaints. Customers generally describe the value as medium. Dynamic market rate estimate. Coverage on common shipping lanes is rated weak, with low confidence in route relevance. Weaker fit for open transport.
Transparency and brand signals
Website and brand presentation come across as weak, with mixed handling of public reviews and mixed service transparency. Overall trust feel from this audit is weak.
Positive signals
- Established Brand History
- National Route Coverage
What to verify
- FMCSA authority not confirmed active
- Inactive FMCSA Operating Status
- Moderate Pricing Variability
Source checks
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.
Frequently asked questions
How should I compare uShip and Xcellent Towing?
Start with the available audit evidence, then compare the written quote, carrier-assignment process, pickup window, cancellation terms, and service fit.
Which company has the higher current audit score?
uShip currently has the highest score. The score summarizes available evidence, but it cannot guarantee a specific carrier, final price, or pickup outcome.
Which shipment needs separate uShip and Xcellent Towing?
The current audit rates these as strong service fits: uShip: enclosed transport and urgent pickup; Xcellent Towing: no service type is currently rated Strong. Confirm the written quote and actual carrier availability for your specific vehicle and route.
What should I make of the repeat-customer caution for Xcellent Towing?
Xcellent Towing: The audit describes repeat-customer evidence as weaker than this broker’s other customer-experience signals. Review recent source feedback and confirm the written terms before treating the overall score as decisive.
Does the higher trust score guarantee a better shipment?
No. The score summarizes current audit evidence; it cannot guarantee a specific carrier, final price, pickup timing, or shipment outcome. Always confirm the written quote, carrier details, insurance, and cancellation terms before booking.