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Montway Auto Transport
MC-611862 · 15 yrs in business
The supplied SAFER snapshot, reflecting October 14, 2026 records, matches USDOT 2239816 and MC-611862: MONTWAY LLC, DBA MONTWAY AUTO TRANSPORT, entity type SHIPPER/BROKER, ACTIVE USDOT registration and authorization as Broker of Property (Except Household Goods), with no out-of-service date. This is broker authority, not a carrier safety endorsement or a live bond, insurance or pending-cancellation check. Verify the actual hauling carrier separately. The supplied platform snapshots are mixed rather than uniformly favorable: ConsumerAffairs displays 4.6/5 from 5,409 reviews, BBB customer reviews 4.05/5 from 861, and Transport Reviews four stars with 153 reviews displayed and a last-two-years rating window. October 2026 BBB reviewers Raj S. and David B. praise competitive pricing, the driver, quick pickup and successful delivery; Montway thanks both in October 14 replies. A July 21 Yelp account by Josie describes reasonable pricing and an accommodating, responsive assigned driver who delivered the car intact a week after pickup, while also criticizing the broker’s scheduling and communication. These are individual published experiences, not independently verified shipments or measured route performance. Trustpilot displays 3.2/5 from 2,082 reviews and Yelp 2.2/5 from 2,345, materially below the ConsumerAffairs headline. BBB reports 283 complaints over three years, including 111 in the last 12 months; its status filters distinguish 250 answered from 33 resolved. A September 24 BBB complainant alleges a missed assignment timeline, a higher replacement price and incomplete cancellation refund. A September 24 Yelp reviewer alleges paying $3,229 for enclosed Porsche transport but receiving an undisclosed open-trailer segment and terminal storage, nearly three weeks of elapsed time and a disputed refund offer. An October 15 Trustpilot reviewer, Crystal Butler, alleges poor communication and an unexpected $200 request through Zelle. Another October 15 reviewer reports conflicting delivery estimates and extra charges for alleged low clearance but says the vehicle ultimately arrived undamaged. These allegations are not adjudicated findings; lower averages and selected negative captures do not establish the percentage of shipments with damage or delay. Duplicate Kay and Danielle entries in Transport Reviews must not be treated as independently verified incidents. Source evidence reviewed October 16, 2026; the existing 75/100 score is historical and was not recalculated from this upload.
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✓ What's Working for This Broker
- ●The supplied platform snapshots are mixed rather than uniformly favorable: ConsumerAffairs displays 4.6/5 from 5,409 reviews, BBB customer reviews 4.05/5 from 861, and Transport Reviews four stars with 153 reviews displayed and a last-two-years rating window. October 2026 BBB reviewers Raj S. and David B. praise competitive pricing, the driver, quick pickup and successful delivery; Montway thanks both in October 14 replies. A July 21 Yelp account by Josie describes reasonable pricing and an accommodating, responsive assigned driver who delivered the car intact a week after pickup, while also criticizing the broker’s scheduling and communication. These are individual published experiences, not independently verified shipments or measured route performance.
Referral disclosure: Verify Car Carrier is an independent auto transport audit platform, not a freight broker or carrier. We do not arrange transportation, quote shipment prices, or handle any payments. Submitting this form refers your inquiry to the licensed third-party broker listed above.