Quick answer
AmeriFreight Auto Transport has the stronger current audit profile
AmeriFreight Auto Transport leads this comparison by 68 points in Verify Car Carrier’s current audit data. That is a meaningful evidence edge, not a guarantee of an individual shipment outcome—confirm the final quote, carrier assignment, pickup window, and cancellation terms before booking.
How to use this comparison
Choose based on your shipment—not a headline score alone
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. We compare audited signals instead of selling rank positions, then link to the underlying broker reports so you can verify the evidence before you request quotes.
Best fit by situation
When each broker may make more sense
AmeriFreight Auto Transport
95/100 · Top Recommended
- •Standard Open shipping is a stated overall fit
- •strong audited fits: open transport, enclosed transport, urgent pickup, and luxury or high-value vehicles
- •the audit records a low price-change risk signal
Broadway Auto Transport
27/100 · Do Not Recommend
- •Open Transport shipping is a stated overall fit
- •strong audited fits: open transport
- •10 years in business adds operating history
Broker-by-broker analysis
What the audited evidence says
AmeriFreight Auto Transport
95/100 · Top Recommended · Audited August 26, 2026
AmeriFreight Auto Transport scores 95/100 — Top Recommended — based on active FMCSA authority, a 22-year operating history, substantial review volume, and strong price-transparency evidence. The recommendation comes with an important historical disclosure: in 2015, the Federal Trade Commission issued a final order barring AmeriFreight from deceptively promoting consumer reviews and failing to disclose incentives provided to reviewers. That matter is old and is not evidence that every current review is unreliable, but it is directly relevant when weighing the unusually strong online-review profile. Customers should compare recent reviews across platforms and keep the binding quote and no-deposit terms in writing.
Authority and company record
AMERIFREIGHT INC operates as AmeriFreight Auto Transport under MC-597401 / USDOT 2238770. The August 2026 audit confirmed active FMCSA broker authority, matched the legal and public identities, and verified the website, phone, and email. The company has operated for approximately 22 years and reports a large shipment history. Its longevity and federal registration are meaningful legitimacy signals, but authority should still be rechecked through FMCSA before booking because an audit is a point-in-time review, not a permanent certification.
Reviews and customer experience
AmeriFreight has one of the largest review footprints in this directory: Google was recorded at 4.7★ from 5,215 reviews, TransportReviews at 5.0★ from 1,096 reviews, Trustpilot at 4.7★ from 674 reviews, and ConsumerAffairs at 4.8★ from 4,758 reviews. Yelp is materially lower at 3.0★ from 357 reviews. BBB lists an A accredited profile; the audit recorded 41 complaints over three years, including one matter noted as unresolved or unanswered. The 2015 FTC order is also relevant because it concerned AmeriFreight’s use of discounts and awards connected to customer reviews without adequate disclosure. Large review volume remains useful evidence, but it should not be treated as independent of that history. The audit graded communication, price honesty, pickup, problem handling, and willingness to use the company again as Strong, while delivery was Mixed. Positive accounts frequently mention responsive agents, the no-upfront-deposit model, and a final price matching the written quote. Negative accounts include a minority reporting price changes or service problems after booking. The FTC matter was an administrative consumer-protection enforcement action, not a private damages lawsuit: In the Matter of AmeriFreight, Inc., FTC File No. 142 3249, resulted in a final order in April 2015 concerning deceptive review promotion and undisclosed reviewer incentives.
Pricing and service fit
AmeriFreight is classified as a budget option with Low price-change risk and earned 14/15 for pricing. Its binding-quote and no-upfront-deposit model is a genuine differentiator when the written contract matches the sales representation. Independent reviews cited in the audit praised price transparency, although a minority reported differences between the initial quote and final amount. Customers should confirm whether the document is a binding quote or an estimate, what happens if no carrier accepts it, and whether optional protection products or expedited service change the total. The audit identifies standard open transport as the primary fit and gives the route-and-service category 10/10. Open, enclosed, urgent pickup, and luxury or classic transport were graded Strong; inoperable-vehicle transport was Mixed. AmeriFreight’s scale may help on common interstate routes, but customers moving an inoperable or unusually valuable vehicle should verify equipment requirements, cargo-insurance limits, and carrier experience before release.
Transparency and brand signals
AmeriFreight presents a mature national brand with a working website, extensive third-party coverage, and a long public operating history. The audit’s brand score was 10/10. The central transparency issue is historical rather than hidden: the FTC’s 2015 final order must be considered alongside the company’s current high ratings. A balanced reading gives weight to recent cross-platform volume, Yelp and BBB complaint patterns, the age of the enforcement action, and the exact written terms offered for the current shipment.
Positive signals
- Active FMCSA broker authority under MC-597401 / USDOT 2238770
- 4.7★ Google rating across 5,215 reviews
- 5.0★ TransportReviews rating across 1,096 reviews
What to verify
- FTC consumer-protection order in 2015 over incentivized reviews and inadequate disclosure
- Yelp rating is 3.0★ across 357 reviews, well below other platforms
- 41 BBB complaints were recorded over three years in the audit
Broadway Auto Transport
27/100 · Do Not Recommend · Audited August 17, 2026
This audit gives Broadway Auto Transport LLC a score of 27/100 — Do Not Recommend. Despite a strong Google reputation (4.8★, 1,736 reviews) and Trustpilot presence (4.5★, 152 reviews), FMCSA records show the company's authority is currently NOT AUTHORIZED under USDOT 3990000 / MC-1496533. Operating with a broker that lacks active FMCSA authority creates unresolved liability exposure for consumers. Compounding this: a BBB grade of C+ with no accreditation, a 1.9★ Yelp average across 36 reviews, and a 2024 TCPA class action lawsuit. The Google rating alone should not be the deciding factor here.
Authority and company record
Broadway Auto Transport LLC (USDOT 3990000 / MC-1496533) is registered in New York, NY at 1 Maiden Lane, 5th Floor. FMCSA SAFER records show its operating authority is currently NOT AUTHORIZED — meaning the company does not hold active federal authority to legally broker vehicle shipments at time of audit. The legal name and MC/DOT numbers are consistent across federal and public records. The company has a functional website, reachable phone line, and professional email. Business history spans approximately 10 years, with Forbes recognition in 2024 as one of the best NYC car shipping companies.
Reviews and customer experience
Broadway Auto Transport's review profile is sharply split across platforms. On Google (4.8★, 1,736 reviews) and Trustpilot (4.5★, 152 reviews) the company shows strong ratings with recent, consistent volume. On Yelp (1.9★, 36 reviews) the picture reverses — a concentrated cluster of negative accounts citing communication failures and pricing disputes. BBB carries a C+ grade with no accreditation. This divergence between Google/Trustpilot and Yelp is notable: it often reflects either selective review solicitation or a specific service segment generating disproportionate complaints. Positive reviews on Google and Trustpilot highlight responsive agents and smooth deliveries. Yelp accounts describe a different pattern: delayed pickups, post-booking price increases, and difficulty reaching agents after payment. The 2024 TCPA class action (Jamal v. Broadway Auto Transport LLC, SDNY 1:24-cv-06198) alleges unsolicited marketing contacts, adding another consumer-protection concern beyond the core service experience.
Pricing and service fit
Average service price of approximately 30 — around 32% below market rate. The below-market positioning may attract customers but is consistent with the bait-and-switch pricing complaints appearing on Yelp. Price change risk is assessed as medium given the mixed signal between high Google satisfaction and concentrated Yelp pricing complaints. Broadway Auto Transport covers all 48 contiguous states with door-to-door service. Open transport is their primary offering and strongest fit. Enclosed, urgent, and luxury vehicle options are listed but not specialty-focused. Route confidence is assessed as medium given the nationwide scope without specialized infrastructure.
Transparency and brand signals
Website is professional and functional. Forbes 2024 recognition adds credibility at first glance. However, the BBB C+ grade (not accredited), the Yelp rating, and the inactive FMCSA authority all undercut the polished brand presentation. Overall trust feel for this audit is low given the regulatory standing.
Positive signals
- 4.8★ Google rating across 1,736 reviews
- 4.5★ Trustpilot (152 reviews)
- Forbes: Best Car Shipping Companies NYC 2024
What to verify
- FMCSA authority status: NOT AUTHORIZED (USDOT 3990000)
- BBB grade C+ — not accredited
- Yelp 1.9★ across 36 reviews — significant complaint concentration
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.