The short answer
AmeriFreight Auto Transport has the stronger current audit profile
AmeriFreight Auto Transport leads this comparison by 7 points in Verify Car Carrier’s current audit data. That is a meaningful evidence edge, not a guarantee of an individual shipment outcome—confirm the final quote, carrier assignment, pickup window, and cancellation terms before booking.
Start with the right kind of score
An audit score summarizes evidence. Customer ratings describe reviews. They use different scales and are not interchangeable.
AmeriFreight Auto Transport
Independent audit evidence
Audit score · out of 100
84 / 100
Top Recommended
Evidence dated April 6, 2026
Higher current audit scoreView audit & evidence →Mercury Auto Transport
Independent audit evidence
Audit score · out of 100
77 / 100
Strong Recommended Option
Evidence dated April 6, 2026
View audit & evidence →How to read this: audit scores use a 100-point scale, not a customer-star scale or a shipment guarantee. Public customer ratings below are out of 5; BBB ratings use the source’s own scale. “Not established” means the available record does not establish that fact. Read the methodology.
The facts, side by side
Compare the available evidence
Audit scores, public ratings and company records are different signals—not a single ranking. Missing data does not establish a finding. Confirm current authority and written terms before booking.
| Evidence signal | AmeriFreight Auto Transport AmeriFreight Inc | Mercury Auto Transport Mercury Auto Transport LLC |
|---|---|---|
| Independent audit score · /100 | 84 / 100 | 77 / 100 |
| Audit classification | Top Recommended | Strong Recommended Option |
| FMCSA authority | Active authority The October 10, 2026 SAFER snapshot shows an active property broker, excluding household goods. Registration does not validate every service promise or establish the assigned carrier’s insurance coverage. | Active authority |
| Years in Business | February 16, 2004 — business started (BBB) 22 completed years as of October 12, 2026. View business-history source ↗ | 19 years recorded in the audit |
| Home State | GA | FL |
| Google customer rating · /5 | 4.7 / 5 · 5,329 reviews Owner-provided snapshot, October 12, 2026; not independently verified. View Google source ↗ | 4.7 / 5 · 9,221 reviewsView Google source ↗ |
| BBB Rating | Rating not establishedView BBB source ↗ | |
| Transport Reviews customer rating · /5 | 5 / 5 · 957 reviewsView Transport Reviews source ↗ | 5 / 5 · 736 reviewsView Transport Reviews source ↗ |
| Yelp · /5 or platform status | 3 / 5 · 361 reviewsView Yelp source ↗ | Rating not establishedView Yelp source ↗ |
| Trustpilot · /5 or platform status | 4.7 / 5 · 702 reviewsView Trustpilot source ↗ | Rating not establishedView Trustpilot source ↗ |
| ConsumerAffairs · /5 or platform status | 4.9 / 5 · 4,802 reviewsView ConsumerAffairs source ↗ | Rating not establishedView ConsumerAffairs source ↗ |
| BBB customer reviews · /5 or platform status | 4.86 / 5 · 876 reviewsView BBB customer reviews source ↗ | Not established |
| BBB accreditation | Accredited | Not established |
| BBB complaints · last 12 months | 9 complaintsView BBB complaints ↗ | Not established |
| BBB complaints · last 3 years | 39 complaintsView BBB complaints ↗ | Not established |
| Evidence snapshot date | October 12, 2026 — recorded evidence, not a live check | April 6, 2026 — recorded evidence, not a live check |
| Pricing Style | Budget | Mid-range |
| Price-change Risk | Medium | Medium |
| Best Fit | Budget | balanced |
| Service Fit | Budget is its stated overall fit; strong audited fits: open transport, enclosed transport, and inoperable vehicles | balanced is its stated overall fit; strong audited fits: open transport, enclosed transport, and inoperable vehicles |
| MC Number | MC-597401 | MC-647319 |
| USDOT Number | 2238770 | 2242305 |
| Profile links | Request a quote fromAmeriFreight Auto Transport →Read full audit → | Request a quote fromMercury Auto Transport →Read full audit → |
Your shipment. Your choice of company.
Request a quote from the company you choose. Company contact and a shipment-specific quote come next—not an instant price.
How to use this comparison
Choose based on your shipment—not a headline score alone
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. We compare audited signals instead of selling rank positions, then link to the underlying broker reports so you can verify the evidence before you request quotes.
Best fit by situation
When each broker may make more sense
AmeriFreight Auto Transport
Audit score: 84/100 · Top Recommended
- •Budget shipping is a stated overall fit
- •strong audited fits: open transport, enclosed transport, and inoperable vehicles
- •22 years in business adds operating history
Mercury Auto Transport
Audit score: 77/100 · Strong Recommended Option
- •balanced shipping is a stated overall fit
- •strong audited fits: open transport, enclosed transport, and inoperable vehicles
- •19 years in business adds operating history
Broker-by-broker analysis
What the audited evidence says
AmeriFreight Auto Transport
Audit score: 84/100 · Top Recommended · Audited April 6, 2026
The October 10, 2026 SAFER snapshot shows an active property broker, excluding household goods. Registration does not validate every service promise or establish the assigned carrier’s insurance coverage. BBB customer reviews show 4.86/5 from 876 reviews; Trustpilot shows 4.7/5 from 702; ConsumerAffairs shows 4.9/5 from 4,802. These are favorable platform snapshots, not a combined rating or proof that every shipment succeeds. Yelp is materially less favorable at 3.0/5 from 361 reviews. Critical accounts raise quote increases, pickup-window failures and handoff or communication problems. BBB reports 39 complaints in three years, including nine in the last 12 months. Source evidence reviewed October 12, 2026; the existing 84/100 score is historical and was not recalculated from this upload.
Read detailed findings · Authority, reviews, pricing & service
Authority and company record
USDOT 2238770 · MC-597401. The October 10, 2026 SAFER snapshot shows an active property broker, excluding household goods. Registration does not validate every service promise or establish the assigned carrier’s insurance coverage. AMERIFREIGHT INC is listed in Tyrone, Georgia, matching the city in the supplied BBB profile. BBB reports a February 16, 2004 business start and accreditation since June 6, 2008. A broker’s zero-inspection record is not evidence of a carrier’s safety performance.
Reviews and customer experience
Google 4.7/5 from 5,329 reviews (Owner-provided snapshot, October 12, 2026; not independently verified.). Trustpilot 4.7/5 from 702 reviews. Yelp 3/5 from 361 reviews. Transport Reviews 5/5 with 957 reviews displayed on the supplied profile; its star rating uses the last two years. ConsumerAffairs 4.9/5 from 4,802 reviews. BBB business grade A; customer reviews 4.86/5 from 876 reviews; accredited. Yelp is materially less favorable at 3.0/5 from 361 reviews. Critical accounts raise quote increases, pickup-window failures and handoff or communication problems. BBB reports 39 complaints in three years, including nine in the last 12 months. For an August BBB complaint about a $258.75 payment, AmeriFreight disputes receiving any money and points to an order-number mismatch and possible confusion with another broker. BBB marks the complaint resolved. A separate Trustpilot reviewer acknowledges release of a $50 hold while maintaining other criticisms. Neither dispute should be summarized as an uncontested finding against the company. BBB customer reviews show 4.86/5 from 876 reviews; Trustpilot shows 4.7/5 from 702; ConsumerAffairs shows 4.9/5 from 4,802. These are favorable platform snapshots, not a combined rating or proof that every shipment succeeds. Yelp is materially less favorable at 3.0/5 from 361 reviews. Critical accounts raise quote increases, pickup-window failures and handoff or communication problems. BBB reports 39 complaints in three years, including nine in the last 12 months. For an August BBB complaint about a $258.75 payment, AmeriFreight disputes receiving any money and points to an order-number mismatch and possible confusion with another broker. BBB marks the complaint resolved. A separate Trustpilot reviewer acknowledges release of a $50 hold while maintaining other criticisms. Neither dispute should be summarized as an uncontested finding against the company. These are published accounts, not independently verified shipments. Similar stories across platforms may describe the same transaction.
Pricing and service fit
Get the accepted carrier offer, broker fee and authorization-versus-charge timing in writing. Confirm whether accepting a changed price is optional and how cancellation works. Any supplemental protection has its own limits and does not replace carrier insurance. The supplied pages do not establish measured performance on every route or transport type. Confirm the actual carrier, pickup window, vehicle condition requirements and any terminal or ocean segment. Individual review prices are historical examples, not current lane quotes.
Transparency and brand signals
AMERIFREIGHT INC is listed in Tyrone, Georgia, matching the city in the supplied BBB profile. BBB reports a February 16, 2004 business start and accreditation since June 6, 2008. This update uses 13 user-supplied saved pages reviewed October 12, 2026, not live platform checks. Filtered negative pages overlap the main profiles and must not be added to their totals. Company replies are attributed claims; answered complaints are not necessarily resolved. Owner-provided snapshot, October 12, 2026; not independently verified. Source evidence reviewed October 12, 2026; the existing 84/100 score is historical and was not recalculated from this upload.
Positive signals
- BBB customer reviews show 4.86/5 from 876 reviews; Trustpilot shows 4.7/5 from 702; ConsumerAffairs shows 4.9/5 from 4,802. These are favorable platform snapshots, not a combined rating or proof that every shipment succeeds.
What to verify
- Yelp is materially less favorable at 3.0/5 from 361 reviews. Critical accounts raise quote increases, pickup-window failures and handoff or communication problems. BBB reports 39 complaints in three years, including nine in the last 12 months.
Mercury Auto Transport
Audit score: 77/100 · Strong Recommended Option · Audited April 6, 2026
This audit gives Mercury Auto Transport a score of 77/100 — Strong Recommended Option. We recommend this broker based on the reviewed authority, identity, reputation, customer-experience, pricing, route, and brand evidence. The total combines 20/20 legitimacy, 20/25 reputation, 12/20 customer experience, 9/15 pricing, 8/10 route and service, and 8/10 brand evidence. All links + FMCSA active clean; high review volume but mixed CX
Read detailed findings · Authority, reviews, pricing & service
Authority and company record
Mercury Auto Transport LLC holds active FMCSA operating authority under MC-647319 / USDOT 2242305. Its legal name, authority record, and public-facing identity matches the public-facing identity reviewed; website, phone, and email all tested as working. The audit lists 19 years in business and marks the public profile as yes.
Reviews and customer experience
The audit records 4.7/5 on Google from 9,221 reviews, 5/5 on TransportReviews from 736 reviews, 4.6/5 on Trustpilot. Review activity is Fresh and cross-platform alignment is Strong. The BBB entry is not rated, with a high complaint signal. Customer feedback in this audit is rated Mixed for communication, Mixed for price honesty, Mixed for pickup, Mixed for delivery, and Mixed for problem handling. Likelihood of using Mercury Auto Transport again is rated Mixed.
Pricing and service fit
The audit classifies Mercury Auto Transport as a mid-range option with medium price-change risk. Its pricing assessment is 9/15, including 3/5 for price consistency and 3/5 for bait-and-switch risk. Communication The audit identifies balanced as the primary fit for Mercury Auto Transport. Route and service evidence totals 8/10 (3/4 lane strength, 0/3 service fit, and 2/3 route relevance). Individual transport-type assessments are Open Transport: Strong, Enclosed: Strong, Urgent Pickup: Mixed, Luxury / Classic: Mixed, Inoperable Cars: Strong.
Transparency and brand signals
Brand-transparency evidence totals 8/10, based on website quality (3/3), review responses (2/2), service transparency (1/2), reputation-management maturity (1/1), and overall trust feel (1/2).
Positive signals
- Flexibility
- Communication
What to verify
- Delays on pickup
- Delays on delivery
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.
Frequently asked questions
How should I compare AmeriFreight Auto Transport and Mercury Auto Transport?
Start with the available audit evidence, then compare the written quote, carrier-assignment process, pickup window, cancellation terms, and service fit.
Which company has the higher current audit score?
AmeriFreight Auto Transport currently has the highest score. The score summarizes available evidence, but it cannot guarantee a specific carrier, final price, or pickup outcome.
Which shipment needs separate AmeriFreight Auto Transport and Mercury Auto Transport?
The current audit rates these as strong service fits: AmeriFreight Auto Transport: open transport, enclosed transport, and inoperable vehicles; Mercury Auto Transport: open transport, enclosed transport, and inoperable vehicles. Confirm the written quote and actual carrier availability for your specific vehicle and route.
Does the higher trust score guarantee a better shipment?
No. The score summarizes current audit evidence; it cannot guarantee a specific carrier, final price, pickup timing, or shipment outcome. Always confirm the written quote, carrier details, insurance, and cancellation terms before booking.