The short answer
Broadway Auto Transport has an independent audit profile
Broadway Auto Transport currently scores 34/100 in Verify Car Carrier’s audit data and is classified as Do Not Recommend. Review the verified evidence, price terms, carrier assignment, pickup window, and cancellation policy before booking.
Start with the right kind of score
An audit score summarizes evidence. Customer ratings describe reviews. They use different scales and are not interchangeable.
Broadway Auto Transport
Independent audit evidence
Audit score · out of 100
34 / 100
Do Not Recommend
Evidence dated April 6, 2026
View audit & evidence →How to read this: audit scores use a 100-point scale, not a customer-star scale or a shipment guarantee. Public customer ratings below are out of 5; BBB ratings use the source’s own scale. “Not established” means the available record does not establish that fact. Read the methodology.
The facts, side by side
Compare the available evidence
Audit scores, public ratings and company records are different signals—not a single ranking. Missing data does not establish a finding. Confirm current authority and written terms before booking.
| Evidence signal | Broadway Auto Transport Broadway Auto Transport LLC |
|---|---|
| Independent audit score · /100 | 34 / 100 |
| Audit classification | Do Not Recommend |
| FMCSA authority | Inactive authority The October 10, 2026 SAFER snapshot lists ACTIVE USDOT registration but NOT AUTHORIZED operating authority, with entity type CARRIER. These are different statuses. The snapshot notes that NOT AUTHORIZED does not apply to private or intrastate operations; it does not establish active interstate brokerage authority for this listing. |
| Years in Business | January 5, 2023 — business started (BBB) 3 completed years as of October 12, 2026. View business-history source ↗ |
| Home State | NY |
| Google customer rating · /5 | 4.7 / 5 · 1,741 reviews Owner-provided snapshot, October 12, 2026; not independently verified. View Google source ↗ |
| BBB Rating | |
| Transport Reviews customer rating · /5 | 4 / 5 · 30 reviewsView Transport Reviews source ↗ |
| Yelp · /5 or platform status | 1.8 / 5 · 38 reviewsView Yelp source ↗ |
| Trustpilot · /5 or platform status | 4.5 / 5 · 155 reviewsView Trustpilot source ↗ |
| ConsumerAffairs · /5 or platform status | Rating not establishedView ConsumerAffairs source ↗ |
| BBB customer reviews · /5 or platform status | 4.05 / 5 · 111 reviewsView BBB customer reviews source ↗ |
| BBB accreditation | Not accredited |
| BBB complaints · last 12 months | 12 complaintsView BBB complaints ↗ |
| BBB complaints · last 3 years | 44 complaintsView BBB complaints ↗ |
| Evidence snapshot date | October 12, 2026 — recorded evidence, not a live check |
| Pricing Style | Budget |
| Price-change Risk | High |
| Best Fit | none |
| Service Fit | none is its stated overall fit |
| MC Number | MC-1496533 |
| USDOT Number | 3990000 |
| Profile links | Request a quote fromBroadway Auto Transport →Read full audit → |
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How to use this audit
Read the evidence behind this broker
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. Use the evidence below to verify the broker’s current profile before you request a quote.
Best fit by situation
When this broker may make sense
Broadway Auto Transport
Audit score: 34/100 · Do Not Recommend
- •none shipping is a stated overall fit
- •3 years in business adds operating history
Broker-by-broker analysis
What the audited evidence says
Broadway Auto Transport
Audit score: 34/100 · Do Not Recommend · Audited April 6, 2026
The October 10, 2026 SAFER snapshot lists ACTIVE USDOT registration but NOT AUTHORIZED operating authority, with entity type CARRIER. These are different statuses. The snapshot notes that NOT AUTHORIZED does not apply to private or intrastate operations; it does not establish active interstate brokerage authority for this listing. Trustpilot shows 4.5/5 from 155 reviews and BBB customer reviews show 4.05/5 from 111. Positive accounts describe successful shipments and helpful representatives. Favorable review averages do not resolve the authority discrepancy. Yelp shows 1.8/5 from 38 reviews. BBB lists a C+ grade and 44 complaints over three years, 12 in the last 12 months. Critical accounts describe higher replacement offers, unfilled pickup windows and refund disputes. Similar $1,200/$300-deposit accounts appear across platforms and must not be counted as separate verified shipments. Source evidence reviewed October 12, 2026; the existing 34/100 score is historical and was not recalculated from this upload.
Read detailed findings · Authority, reviews, pricing & service
Authority and company record
USDOT 3990000 · MC-1496533. The October 10, 2026 SAFER snapshot lists ACTIVE USDOT registration but NOT AUTHORIZED operating authority, with entity type CARRIER. These are different statuses. The snapshot notes that NOT AUTHORIZED does not apply to private or intrastate operations; it does not establish active interstate brokerage authority for this listing. BROADWAY AUTO TRANSPORT LLC is listed at 1 Maiden Lane, New York. In BBB responses the business describes itself as a broker, while the supplied SAFER record classifies this DOT identity as a carrier. Require current licensing clarification before paying; do not substitute another entity’s authorization. A broker’s zero-inspection record is not evidence of a carrier’s safety performance.
Reviews and customer experience
Google 4.7/5 from 1,741 reviews (Owner-provided snapshot, October 12, 2026; not independently verified.). Trustpilot 4.5/5 from 155 reviews. Yelp 1.8/5 from 38 reviews. Transport Reviews 4/5 with 30 reviews displayed on the supplied profile; its star rating uses the last two years. BBB business grade C+; customer reviews 4.05/5 from 111 reviews; not accredited. Yelp shows 1.8/5 from 38 reviews. BBB lists a C+ grade and 44 complaints over three years, 12 in the last 12 months. Critical accounts describe higher replacement offers, unfilled pickup windows and refund disputes. Similar $1,200/$300-deposit accounts appear across platforms and must not be counted as separate verified shipments. Broadway’s September BBB response says a disputed transaction was fully refunded; another response explains that it acts as a broker and that prices and pickup dates are estimates. These are the company’s responses, not independent proof of every claimed resolution. BBB distinguishes 27 answered complaints from 17 resolved complaints. Trustpilot shows 4.5/5 from 155 reviews and BBB customer reviews show 4.05/5 from 111. Positive accounts describe successful shipments and helpful representatives. Favorable review averages do not resolve the authority discrepancy. Yelp shows 1.8/5 from 38 reviews. BBB lists a C+ grade and 44 complaints over three years, 12 in the last 12 months. Critical accounts describe higher replacement offers, unfilled pickup windows and refund disputes. Similar $1,200/$300-deposit accounts appear across platforms and must not be counted as separate verified shipments. Broadway’s September BBB response says a disputed transaction was fully refunded; another response explains that it acts as a broker and that prices and pickup dates are estimates. These are the company’s responses, not independent proof of every claimed resolution. BBB distinguishes 27 answered complaints from 17 resolved complaints. These are published accounts, not independently verified shipments. Similar stories across platforms may describe the same transaction.
Pricing and service fit
Do not pay until the contracting entity and appropriate current authority are clear. Then confirm the final carrier price, broker fee, cancellation rules and any refund entitlement if a carrier cannot be found at the original estimate. The supplied pages do not establish measured performance on every route or transport type. Confirm the actual carrier, pickup window, vehicle condition requirements and any terminal or ocean segment. Individual review prices are historical examples, not current lane quotes.
Transparency and brand signals
BROADWAY AUTO TRANSPORT LLC is listed at 1 Maiden Lane, New York. In BBB responses the business describes itself as a broker, while the supplied SAFER record classifies this DOT identity as a carrier. Require current licensing clarification before paying; do not substitute another entity’s authorization. This update uses 10 user-supplied saved pages reviewed October 12, 2026, not live platform checks. Filtered negative pages overlap the main profiles and must not be added to their totals. Company replies are attributed claims; answered complaints are not necessarily resolved. Owner-provided snapshot, October 12, 2026; not independently verified. Source evidence reviewed October 12, 2026; the existing 34/100 score is historical and was not recalculated from this upload.
Positive signals
- Trustpilot shows 4.5/5 from 155 reviews and BBB customer reviews show 4.05/5 from 111. Positive accounts describe successful shipments and helpful representatives. Favorable review averages do not resolve the authority discrepancy.
What to verify
- Yelp shows 1.8/5 from 38 reviews. BBB lists a C+ grade and 44 complaints over three years, 12 in the last 12 months. Critical accounts describe higher replacement offers, unfilled pickup windows and refund disputes. Similar $1,200/$300-deposit accounts appear across platforms and must not be counted as separate verified shipments.
- The October 10, 2026 SAFER snapshot lists ACTIVE USDOT registration but NOT AUTHORIZED operating authority, with entity type CARRIER. These are different statuses. The snapshot notes that NOT AUTHORIZED does not apply to private or intrastate operations; it does not establish active interstate brokerage authority for this listing.
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.
Frequently asked questions
What does Verify Car Carrier’s audit of Broadway Auto Transport cover?
Independent audits cover authority, reputation, customer experience, pricing risk, service fit, company history, and source evidence.
Does Broadway Auto Transport’s audit score guarantee a better shipment?
No. The score summarizes current audit evidence; it cannot guarantee a specific carrier, final price, pickup timing, or shipment outcome. Always confirm the written quote, carrier details, insurance, and cancellation terms before booking.