The short answer
Tempus Logix has the stronger current audit profile
Tempus Logix leads this comparison by 16 points in Verify Car Carrier’s current audit data. That is a meaningful evidence edge, not a guarantee of an individual shipment outcome—confirm the final quote, carrier assignment, pickup window, and cancellation terms before booking.
Start with the right kind of score
An audit score summarizes evidence. Customer ratings describe reviews. They use different scales and are not interchangeable.
Mercury Auto Transport
Independent audit evidence
Audit score · out of 100
77 / 100
Strong Recommended Option
Evidence dated April 6, 2026
View audit & evidence →Tempus Logix
Independent audit evidence
Audit score · out of 100
93 / 100
Top Recommended
Evidence dated April 6, 2026
Higher current audit scoreView audit & evidence →How to read this: audit scores use a 100-point scale, not a customer-star scale or a shipment guarantee. Public customer ratings below are out of 5; BBB ratings use the source’s own scale. “Not established” means the available record does not establish that fact. Read the methodology.
The facts, side by side
Compare the available evidence
Audit scores, public ratings and company records are different signals—not a single ranking. Missing data does not establish a finding. Confirm current authority and written terms before booking.
| Evidence signal | Mercury Auto Transport Mercury Auto Transport LLC | Tempus Logix Tempus Logix Auto Transport |
|---|---|---|
| Independent audit score · /100 | 77 / 100 | 93 / 100 |
| Audit classification | Strong Recommended Option | Top Recommended |
| FMCSA authority | Active authority | Active authority The October 14, 2026 SAFER snapshot identifies TEMPUS LOGIX as a BROKER with ACTIVE USDOT registration and authorization as Broker of Property (Except Household Goods). No out-of-service date is listed. This saved record is not a live bond or insurance check; the assigned carrier requires separate verification. |
| Years in Business | 19 years recorded in the audit | April 2, 2018 — business started (BBB) 8 completed years as of October 16, 2026. View business-history source ↗ |
| Home State | FL | CA |
| Google customer rating · /5 | 4.7 / 5 · 9,221 reviewsView Google source ↗ | 4.9 / 5 · 2,092 reviews Saved Google Search capture supplied for this review; not independently checked live. View Google source ↗ |
| BBB Rating | Rating not establishedView BBB source ↗ | |
| Transport Reviews customer rating · /5 | 5 / 5 · 736 reviewsView Transport Reviews source ↗ | 5 / 5 · 385 reviewsView Transport Reviews source ↗ |
| Yelp · /5 or platform status | Rating not establishedView Yelp source ↗ | 3.2 / 5 · 62 reviewsView Yelp source ↗ |
| Trustpilot · /5 or platform status | Rating not establishedView Trustpilot source ↗ | 4.6 / 5 · 663 reviewsView Trustpilot source ↗ |
| ConsumerAffairs · /5 or platform status | Rating not establishedView ConsumerAffairs source ↗ | 4.9 / 5 · 75 reviewsView ConsumerAffairs source ↗ |
| BBB customer reviews · /5 or platform status | Not established | 4.8 / 5 · 79 reviewsView BBB customer reviews source ↗ |
| BBB accreditation | Not established | Accredited |
| BBB complaints · last 12 months | Not established | 0 complaintsView BBB complaints ↗ |
| BBB complaints · last 3 years | Not established | 2 complaintsView BBB complaints ↗ |
| Evidence snapshot date | April 6, 2026 — recorded evidence, not a live check | October 16, 2026 — recorded evidence, not a live check |
| Pricing Style | Mid-range | Value-focused |
| Price-change Risk | Medium | Low |
| Best Fit | balanced | Premium |
| Service Fit | balanced is its stated overall fit; strong audited fits: open transport, enclosed transport, and inoperable vehicles | Premium is its stated overall fit; strong audited fits: open transport, enclosed transport, urgent pickup, and luxury or high-value vehicles |
| MC Number | MC-647319 | MC-86120 |
| USDOT Number | 2242305 | 3117533 |
| Profile links | Request a quote fromMercury Auto Transport →Read full audit → | Request a quote fromTempus Logix →Read full audit → |
Your shipment. Your choice of company.
Request a quote from the company you choose. Company contact and a shipment-specific quote come next—not an instant price.
How to use this comparison
Choose based on your shipment—not a headline score alone
The score is a useful starting point, but price certainty, vehicle type, pickup urgency, and the quality of the assigned carrier matter too. We compare audited signals instead of selling rank positions, then link to the underlying broker reports so you can verify the evidence before you request quotes.
Best fit by situation
When each broker may make more sense
Mercury Auto Transport
Audit score: 77/100 · Strong Recommended Option
- •balanced shipping is a stated overall fit
- •strong audited fits: open transport, enclosed transport, and inoperable vehicles
- •19 years in business adds operating history
Tempus Logix
Audit score: 93/100 · Top Recommended
- •Premium shipping is a stated overall fit
- •strong audited fits: open transport, enclosed transport, urgent pickup, and luxury or high-value vehicles
- •the audit records a low price-change risk signal
Broker-by-broker analysis
What the audited evidence says
Mercury Auto Transport
Audit score: 77/100 · Strong Recommended Option · Audited April 6, 2026
This audit gives Mercury Auto Transport a score of 77/100 — Strong Recommended Option. We recommend this broker based on the reviewed authority, identity, reputation, customer-experience, pricing, route, and brand evidence. The total combines 20/20 legitimacy, 20/25 reputation, 12/20 customer experience, 9/15 pricing, 8/10 route and service, and 8/10 brand evidence. All links + FMCSA active clean; high review volume but mixed CX
Read detailed findings · Authority, reviews, pricing & service
Authority and company record
Mercury Auto Transport LLC holds active FMCSA operating authority under MC-647319 / USDOT 2242305. Its legal name, authority record, and public-facing identity matches the public-facing identity reviewed; website, phone, and email all tested as working. The audit lists 19 years in business and marks the public profile as yes.
Reviews and customer experience
The audit records 4.7/5 on Google from 9,221 reviews, 5/5 on TransportReviews from 736 reviews, 4.6/5 on Trustpilot. Review activity is Fresh and cross-platform alignment is Strong. The BBB entry is not rated, with a high complaint signal. Customer feedback in this audit is rated Mixed for communication, Mixed for price honesty, Mixed for pickup, Mixed for delivery, and Mixed for problem handling. Likelihood of using Mercury Auto Transport again is rated Mixed.
Pricing and service fit
The audit classifies Mercury Auto Transport as a mid-range option with medium price-change risk. Its pricing assessment is 9/15, including 3/5 for price consistency and 3/5 for bait-and-switch risk. Communication The audit identifies balanced as the primary fit for Mercury Auto Transport. Route and service evidence totals 8/10 (3/4 lane strength, 0/3 service fit, and 2/3 route relevance). Individual transport-type assessments are Open Transport: Strong, Enclosed: Strong, Urgent Pickup: Mixed, Luxury / Classic: Mixed, Inoperable Cars: Strong.
Transparency and brand signals
Brand-transparency evidence totals 8/10, based on website quality (3/3), review responses (2/2), service transparency (1/2), reputation-management maturity (1/1), and overall trust feel (1/2).
Positive signals
- Flexibility
- Communication
What to verify
- Delays on pickup
- Delays on delivery
Tempus Logix
Audit score: 93/100 · Top Recommended · Audited April 6, 2026
The October 14, 2026 SAFER snapshot identifies TEMPUS LOGIX as a BROKER with ACTIVE USDOT registration and authorization as Broker of Property (Except Household Goods). No out-of-service date is listed. This saved record is not a live bond or insurance check; the assigned carrier requires separate verification. Positive Google, BBB, Trustpilot and ConsumerAffairs evidence sits alongside a lower Yelp average. Customer accounts describe responsive coordination, on-time or early delivery and vehicles arriving in good condition. A September 17, 2026 BBB reviewer describes roof damage followed by four months of claim handling and praises Tempus for advocating with the carrier and insurer and facilitating a settlement. This is a customer account, not an independently verified claim outcome or a guarantee that every dispute will be resolved. Critical accounts describe missed pickup windows, repeated rescheduling, communication gaps and disputes about promised dates, extra costs or refunds. A December 22, 2025 BBB reviewer alleges paying approximately $1,850 for guaranteed delivery rather than an $899 standard quote, missing the date, and disputing an $800 broker fee. These are the reviewer’s allegations; the supplied material does not establish the chargeback outcome. BBB reports two complaints in three years and zero in the last 12 months, but displays no complaint narratives; negative customer reviews are a separate category and must not be counted as additional formal complaints. Yelp’s 3.2/5 from 62 reviews warrants reading beyond the higher averages elsewhere. Filtered negative captures do not establish the proportion of dissatisfied customers. Source evidence reviewed October 16, 2026; the existing 93/100 score is historical and was not recalculated from this upload.
Read detailed findings · Authority, reviews, pricing & service
Authority and company record
USDOT 3117533 · MC-86120. The October 14, 2026 SAFER snapshot identifies TEMPUS LOGIX as a BROKER with ACTIVE USDOT registration and authorization as Broker of Property (Except Household Goods). No out-of-service date is listed. This saved record is not a live bond or insurance check; the assigned carrier requires separate verification. SAFER and BBB show 7239 Lonzo Street, Tujunga, California 91042. BBB lists the alternate name Tempus Logix, Inc., a business start of April 2, 2018, incorporation on August 5, 2019, a file opened April 6, 2020, and accreditation since April 10, 2020. These are distinct events. The matching April 2, 2018 MCS-150 date is a filing date, not independent proof of uninterrupted operations. A broker’s zero-inspection record is not evidence of a carrier’s safety performance.
Reviews and customer experience
Google 4.9/5 from 2,092 reviews (Saved Google Search capture supplied for this review; not independently checked live.). Trustpilot 4.6/5 from 663 reviews. Yelp 3.2/5 from 62 reviews. ConsumerAffairs 4.9/5 from 75 reviews. BBB business grade A+; customer reviews 4.8/5 from 79 reviews; accredited. Critical accounts describe missed pickup windows, repeated rescheduling, communication gaps and disputes about promised dates, extra costs or refunds. A December 22, 2025 BBB reviewer alleges paying approximately $1,850 for guaranteed delivery rather than an $899 standard quote, missing the date, and disputing an $800 broker fee. These are the reviewer’s allegations; the supplied material does not establish the chargeback outcome. BBB reports two complaints in three years and zero in the last 12 months, but displays no complaint narratives; negative customer reviews are a separate category and must not be counted as additional formal complaints. Yelp’s 3.2/5 from 62 reviews warrants reading beyond the higher averages elsewhere. Filtered negative captures do not establish the proportion of dissatisfied customers. In a January 24, 2026 BBB reply, Tempus attributes pickup difficulties to vehicle dimensions, transport requirements and carrier availability. In a March 27, 2024 reply about an unfulfilled roll-cage shipment, it acknowledges failing to find a transporter, says the deposit was paid to Shiply rather than Tempus, and states it paid $100 compensation and that the customer could recover the Shiply deposit. These statements do not independently prove receipt of all refunds. A March 9, 2026 Trustpilot reply to a delayed-pickup complaint says it could not locate the order under the reviewer’s name; the reviewer disputes that response. A ConsumerAffairs account describes confusion over uShip’s payment-release code, followed by a company reply saying the issue was resolved after contact. Company replies explain its position, not independent findings. Positive Google, BBB, Trustpilot and ConsumerAffairs evidence sits alongside a lower Yelp average. Customer accounts describe responsive coordination, on-time or early delivery and vehicles arriving in good condition. A September 17, 2026 BBB reviewer describes roof damage followed by four months of claim handling and praises Tempus for advocating with the carrier and insurer and facilitating a settlement. This is a customer account, not an independently verified claim outcome or a guarantee that every dispute will be resolved. Critical accounts describe missed pickup windows, repeated rescheduling, communication gaps and disputes about promised dates, extra costs or refunds. A December 22, 2025 BBB reviewer alleges paying approximately $1,850 for guaranteed delivery rather than an $899 standard quote, missing the date, and disputing an $800 broker fee. These are the reviewer’s allegations; the supplied material does not establish the chargeback outcome. BBB reports two complaints in three years and zero in the last 12 months, but displays no complaint narratives; negative customer reviews are a separate category and must not be counted as additional formal complaints. Yelp’s 3.2/5 from 62 reviews warrants reading beyond the higher averages elsewhere. Filtered negative captures do not establish the proportion of dissatisfied customers. In a January 24, 2026 BBB reply, Tempus attributes pickup difficulties to vehicle dimensions, transport requirements and carrier availability. In a March 27, 2024 reply about an unfulfilled roll-cage shipment, it acknowledges failing to find a transporter, says the deposit was paid to Shiply rather than Tempus, and states it paid $100 compensation and that the customer could recover the Shiply deposit. These statements do not independently prove receipt of all refunds. A March 9, 2026 Trustpilot reply to a delayed-pickup complaint says it could not locate the order under the reviewer’s name; the reviewer disputes that response. A ConsumerAffairs account describes confusion over uShip’s payment-release code, followed by a company reply saying the issue was resolved after contact. Company replies explain its position, not independent findings. These are published accounts, not independently verified shipments. Similar stories across platforms may describe the same transaction.
Pricing and service fit
Do not treat a quote, estimated pickup window or review mentioning a discount as a binding guarantee. Before paying, obtain the broker fee, carrier balance, marketplace deposit, payment recipient, cancellation terms and price-change approval rules in writing. If delivery is sold as guaranteed, ask what the guarantee covers and the precise remedy for a missed date. Confirm loading dimensions and pickup-site opening hours before dispatch. On marketplace bookings, establish who holds funds and how any release code works. For damage, keep pickup and delivery inspection reports and photographs, and obtain the carrier insurer and broker escalation contacts. No complete signed customer agreement was supplied to establish a universal refund or guarantee policy. The supplied pages do not establish measured performance on every route or transport type. Confirm the actual carrier, pickup window, vehicle condition requirements and any terminal or ocean segment. Individual review prices are historical examples, not current lane quotes.
Transparency and brand signals
SAFER and BBB show 7239 Lonzo Street, Tujunga, California 91042. BBB lists the alternate name Tempus Logix, Inc., a business start of April 2, 2018, incorporation on August 5, 2019, a file opened April 6, 2020, and accreditation since April 10, 2020. These are distinct events. The matching April 2, 2018 MCS-150 date is a filing date, not independent proof of uninterrupted operations. This update uses 12 user-supplied saved pages reviewed October 16, 2026, not live platform checks. Filtered negative pages overlap the main profiles and must not be added to their totals. Company replies are attributed claims; answered complaints are not necessarily resolved. Saved Google Search capture supplied for this review; not independently checked live. Source evidence reviewed October 16, 2026; the existing 93/100 score is historical and was not recalculated from this upload.
Positive signals
- Positive Google, BBB, Trustpilot and ConsumerAffairs evidence sits alongside a lower Yelp average. Customer accounts describe responsive coordination, on-time or early delivery and vehicles arriving in good condition. A September 17, 2026 BBB reviewer describes roof damage followed by four months of claim handling and praises Tempus for advocating with the carrier and insurer and facilitating a settlement. This is a customer account, not an independently verified claim outcome or a guarantee that every dispute will be resolved.
What to verify
- Critical accounts describe missed pickup windows, repeated rescheduling, communication gaps and disputes about promised dates, extra costs or refunds. A December 22, 2025 BBB reviewer alleges paying approximately $1,850 for guaranteed delivery rather than an $899 standard quote, missing the date, and disputing an $800 broker fee. These are the reviewer’s allegations; the supplied material does not establish the chargeback outcome. BBB reports two complaints in three years and zero in the last 12 months, but displays no complaint narratives; negative customer reviews are a separate category and must not be counted as additional formal complaints. Yelp’s 3.2/5 from 62 reviews warrants reading beyond the higher averages elsewhere. Filtered negative captures do not establish the proportion of dissatisfied customers.
Before you book
Get the terms in writing
Ask each broker for the total price, deposit and cancellation terms, pickup window, carrier information when assigned, cargo coverage, and how price changes are handled. A strong audit profile does not replace reading the agreement for your specific shipment.
Frequently asked questions
How should I compare Mercury Auto Transport and Tempus Logix?
Start with the available audit evidence, then compare the written quote, carrier-assignment process, pickup window, cancellation terms, and service fit.
Which company has the higher current audit score?
Tempus Logix currently has the highest score. The score summarizes available evidence, but it cannot guarantee a specific carrier, final price, or pickup outcome.
Which shipment needs separate Mercury Auto Transport and Tempus Logix?
The current audit rates these as strong service fits: Mercury Auto Transport: open transport, enclosed transport, and inoperable vehicles; Tempus Logix: open transport, enclosed transport, urgent pickup, and luxury or high-value vehicles. Confirm the written quote and actual carrier availability for your specific vehicle and route.
Does the higher trust score guarantee a better shipment?
No. The score summarizes current audit evidence; it cannot guarantee a specific carrier, final price, pickup timing, or shipment outcome. Always confirm the written quote, carrier details, insurance, and cancellation terms before booking.